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About us

The Ear Institute has circa 75 staff located in a multi-disciplinary facility dedicated to understanding the mechanisms of hearing and the causes of deafness. The Institute together with its partner, the Royal National Throat, Nose and Ear Hospital (RNTNEH), is a major national and international centre for specialist training and research, hosting a National Institute for Health Research (NIHR) Biomedical Research Centre (BRC) Theme in 'Deafness and Hearing Problems'. A RAND analysis of highly-cited publications ranked UCL No.1 in England for both ‘Deafness and Hearing’ and for ‘Audiology and Speech & Language Pathology’. Training the next generation of auditory scientists is a priority at the Ear Institute. The Institute hosts three-and four-year PhD programmes in a wide range of basic and clinical disciplines, including genetics, cell and molecular biology, auditory neuroscience and human auditory function. It also offers a range of Master's-level programmes in audiology, audiovestibular research, and sensory systems research, as well as short courses for students and health-care professionals. An undergraduate BSc in Audiology is being launched in 2022/23. Audiology teaching is delivered in close collaboration with the Royal National Throat, Nose and Ear Hospital. To find out more about our research and teaching visit http://www.ucl.ac.uk/ear/.

About the role

The overall remit of the post is to undertake the effective administration of the Institute's taught programmes and short courses under the direction of the Senior Teaching and Learning Administrator Postgraduate Taught (STLA ) and Head of Education and in conjunction with the other teaching administration staff. The role-holder will ensure that effective procedures are documented and adopted for dealing with all aspects of this administration. This post will assist in achieving a high quality and timely service to current and prospective students, and staff relating to the designated courses/programmes. The Teaching and Learning administrator will take the lead on providing all administrative support to the designated CPD short courses and masterclasses, under the guidance of the STLA. Visa Sponsorship • The role does not meet the eligibility requirements for a Skilled Worker Visa certificate of sponsorship under UK Visas and Immigration legislation. Therefore UCL will not be able to sponsor individuals who require right to work in the UK to carry out this role. • Flexible Working Statement: 'We will consider applications to work on a part-time, flexible and job share basis wherever possible.' • This role is eligible for hybrid working with a minimum of 40% on site. • This appointment is subject to UCL Terms and Conditions of Service for Research and Professional Services Staff. Please visit https://www.ucl.ac.uk/human-resources/conditions-service-research-teaching-and-professional-services-staff for more information. This appointment is subject to UCL Terms and Conditions of Service for Academic Staff. Please visit https://www.ucl.ac.uk/human-resources/policies/2021/jun/conditions-service-academic-staff for more information.

About you

This is a permanent role for a resilient and proactive individual with experience of working in a Higher Education environment supporting student programme administration. You’ll have excellent administration skills, with an organised and flexible approach to work, and the ability to act on your own initiative, work under pressure, and prioritise multiple deadlines. You’ll be confident working sensitively and effectively with a broad range of stakeholders at all levels, including international students and colleagues from different cultures. Excellent record keeping skills and the ability to conduct analyses using databases/spreadsheets and interpret and disseminate information appropriately are also essential to this role.

What we offer

As well as the exciting opportunities this role presents, we also offer some great benefits some of which are: • 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days) • Additional 5 days’ annual leave purchase scheme • Defined benefit career average revalued earnings pension scheme (CARE) • Cycle to work scheme and season ticket loan • Immigration loan • Relocation scheme for certain posts • On-Site nursery • On-site gym • Enhanced maternity, paternity and adoption pay • Employee assistance programme: Staff Support Service • Discounted medical insurance Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more.

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women. Our department holds an Athena SWAN Silver award, in recognition of our commitment and demonstrable impact in advancing gender equality.