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Post Title: Student Records Administrator

SBU/Department: Academic Registry / Student Administration Service (SAS)

FTE: 1FTE (working 37 hours per week)

Duration of Contract: Permanent

Salary: UH5 £27,181 with potential to progress to £30,487 by annual increments on achieving designated skills and experience

Annual Leave: 25 days plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New Year

Location: College Lane Campus, Hatfield

Please note this role is a campus-based role and whilst some home working may be possible, you will be expected to work on campus the majority of the time.

Main duties and responsibilities

This is a challenging position with the opportunity to contribute to new working practices. As the successful candidate, you will be responsible for student records primarily in the portfolio of programmes allocated. You will ensure accurate and timely completion of student records administration in full compliance with external regulatory and University requirements. You will also be proactive in the Hub teams, working together to organise the Hub’s activities.

Skills and experience required

You will have appropriate proven administrative experience in a complex and dynamic organisation.

The role requires a high level of accuracy with data input and the flexibility to work on a wide range of different programmes. You will need to bring a willingness to be flexible in time and in workload to support effective team working and to facilitate seamless customer service to everyone that you work with. You will also need attention to detail and excellent communication skills in working effectively with key individuals. You will also have good organisational and IT skills, including the use of MS Office and databases, and the ability to use initiative in delivering to deadlines. You will have a methodical approach, recognising and respecting the confidential nature of the data you handle. Comfortable working in a team but able to demonstrate initiative and work with limited supervision, you will have a can-do attitude and a commitment to continuous improvement.

Qualifications required

You will be educated to A-level or to an equivalent standard or have proven professional work experience.

Please view the job description and person specification for a full list of the duties and essential criteria.
Please attach a personal statement showing clearly how your skills and experience match the Person Specification.

You’ll be asked to confirm your Right to Work in the UK if you are invited to interview, as we regret, we can’t offer sponsorship for visas for these posts.

Find out what it's like to work in Academic Registry HERE

Contact Details/Informal Enquiries
Katie Parkash (Deputy Head of Student Administration Service – Ask Hutton), k.parkash@herts.ac.uk

Closing Date: 19 October 2023

Interview Date: To be confirmed

Reference Number: 054696

Date advert placed: 05 October 2023

Our vision is to transform lives: UH is committed to Equality, Diversity and Inclusion and building a diverse community. We welcome applications from suitably qualified and eligible candidates regardless of their protected characteristics and recognise there are different ways applicants may achieve the criteria in this document. We offer a range of employee benefits including generous annual leave, flexible location opportunities within the UK, discounted Sports Village memberships and free Active Staff sessions, personal and professional development, and family-friendly policies. #GoHerts