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Established in 2000, Express Solicitors is an award-winning law firm that deals personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide. We are proud of the work we do helping injured people, and this is our core business.

We are currently ranked 93 in the Top 200 UK Law firms and are a Legal 500 Recognised Leading Firm for both Personal Injury and Clinical Negligence. We have a 5-star ranking with Trust Pilot from over 4,500 reviews, which, coming from our clients, means a lot to us.

Role

Our established Employers Liability team is currently looking for a PA to assist a partner within our EL department.

The ideal candidate must have legal secretarial experience, within personal injury. Excellent knowledge of Microsoft Office packages, and a strong command of English spelling, punctuation and grammar are both essential. An audio typing speed of 65+ wpm is a distinct advantage. The PA is expected to be pro-active and to use a high degree of self-management and initiative.

Job description

• To prepare correspondence and documents through audiotyping and word processing.


• To administer filing which will include daily filing and the opening, closing, storage and retrieval of client files in accordance with the detailed procedure contained in the Office Manual.


• To prepare mail and enclosures for despatch if required.


• To arrange for all copying to be done, in person if the admin assistant is not available to undertake the task.


• To make appointments, arrange meetings and to manage the fee earner diaries


• To provide support to other secretaries and the administration team as required.


• To attend clients both in person and on the telephone and to provide such support in a professional and friendly manner in keeping with the firm’s standards for client care.


• To undertake any specific training when required to do so and overall to have a responsibility towards self-development.


• To ensure the confidentiality of all the firm’s and clients’ documentation and information.


• Help us live the 4-service promise and deliver excellent levels of client care.

Person specification

Essential criteria

• Demonstrable legal secretarial experience


• Computer literate


• Excellent command of English spelling, punctuation and grammar (we may test at interview)


• Excellent word processing and audio typing skills


• Excellent customer service skills, including professional and friendly telephone manner.


• Experience of working in a Personal Injury law firm, or civil litigation firm

Desirable criteria

• Knowledge of the Proclaim case management system


• Audio typing speed of 65+ words per minute


• Experience of working with court forms and creating pleadings


• Experience of digital dictation, ideally Big Hand

Salary, Hours & Benefits

• Salary is dependent on experience £25k to £30k


• Our standard working hours are 8:30am to 5:30am Monday-Thursday and 8:30am to 5pm Friday but we are happy to consider alternative arrangements and reduced hours, please tell us upon application what you are looking for.


• We offer our employees a 3/2 alternate remote working rota, upon successful completion of probationary period.


• 23 days holiday, rising 1 day per year to a max of 26 days, plus bank/public hols. Please note, the office is closed between Christmas and New Year and 3 holidays are reserved for this period.


• 3 holiday buy backs per year after 1 year of service


• Extra day’s holiday for your birthday after 2 years’ service.


• Private medical insurance available after 2 years’ service


• Attending fee earner meetings and training sessions (every other month)


• 3 appraisals per annum to discuss career and progress towards a training contract


• Death in Service – 2 x salary


• Active social committee with generous departmental and firm-wide social budget.


• Active training culture and various groups and events such as Diversity & Inclusion.


• Netball / Football team, 10km Manchester team and more.


• Enhanced Maternity Leave payment if you have over 1 year tenure


• Other benefits including Employee Assistance Programme, free fruit & annual flu jab

Recruitment Process

To apply, send a CV and covering letter to recruitment@expresssolicitors.co.uk or visit or careers page on www.expresssolicitors.co.uk/careers

Interviews will be conducted by MS Teams or Telephone and will include scenario-based questioning.

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