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Responsible for the provision and overseeing of confidential secretarial support for the Network Director of Operations Souths. Operate an accurate diary system for the Network Director of Operations Souths, planning and organising appointments to ensure most effective use of time/resources as relevant and Organising, responding to and fielding work on behalf of the Network Director of Operations Souths using own judgement and ensuring urgent matters are brought to the attention of a member of the relevant Senior Operational Management Team (including Managing Director and Associate Directors) in a timely Deal with incoming correspondence through mail, email, telephone calls and any other method of communication. Ensure responses are prepared and submitted in a timely Ensure the arrangement of meetings, workshops, and seminars, to include responsibility for travel, room bookings, and accommodation and hospitality arrangements. Ensure preparation of agendas, assembly and distribution of meeting papers, minute confidential/senior meetings and working groups including follow up actions.

Prepare presentations, reports and briefing papers using a variety of formats, including but not limited to PowerPoint, Word and Excel Ensure the maintenance and development of effective and efficient manual electronic filing To liaise with and take responsibility for communication to both internal and external colleagues and ensure that telephone calls/enquires are dealt with tact, diplomacy and in a professional manner by self and Deal with a range of enquiries from internal and external contacts, using sympathetic and reassuring approach, where required, ensuring confidentiality at all Ensure the provision of photocopying and scanning Ensure the maintenance of office stationary stocks and supplies systems including room bookings, travel and hospitality Ensure the provision of accommodation and travel Ensure the completion of Staff Attendance Record Sheets and support with verifying expenses Support with review of CEST and IPDR rates for the staff within the remit of the Network Director of Operations Souths. Undertake activities delegated by the division as Support with developing response to enquiries (including but not limited to complaints, HR related matters, Freedom to Speak Up, MP enquiries) Ensure effective approach to email management for the Network Director of Operations Souths Work in close collaboration with other personal assistants to ensure appropriate cover at relevant To be able to work using own initiative and prioritising own workload Attend team meetings as requested and take minutes if required Prepare and agree a personal development plan and objectives for self Undertake personal training and ensure training as