applicants
IT Business Analyst
at Farrer & co London in London (Published at 12-10-2023)
Farrer & Co is synonymous with the highest quality legal advice and service.
We advise individuals, families, businesses, financial services, educational and not-for-profit organisations on every aspect of the law, wherever the need arises. From our offices in London we work with trusted professionals around the world to deliver a seamless international service.
Our clients present us with complex and varied challenges. Whether that's a complicated family trust issue, a multinational corporate transaction, or an emerging threat to their reputation, they need clear thinkers who can advise on the best solutions, fast thinkers when speed is of the essence and agile thinkers who can produce a fresh approach to get the job done. That's why they choose us.
Our clients value our in-depth knowledge, technical excellence and diversity of disciplines. But what really binds our long-standing relationships with them is our approach: pragmatic, plain speaking and always steadfast in our values, which we hold dear. Values which mean we gain our clients' trust, always strive to do the right thing, and aim for the best results for them.
Superb client service sits at the heart of everything we do. We are modern lawyers with timeless values.
The Team
As a progressive technology team, Farrers IT have delivered a number of industry firsts. We lead on cloud based systems and mobility, delivering projects and managing systems which allow our staff to work regardless of their location. Technology is key to our business, so proactive and forward thinking IT staff are essential elements in our success.
Scope
The IT Business Analyst is responsible for gaining a deep understanding of requirements and processes, an essential aspect of successful change delivery. The Business Analyst role will work with the wider IT and IT Projects Team to manage a pipeline of work from across the Firm, from inception to completion; ensuring that requirements are met, testing completed appropriately and benefits are clear and realised.
Responsibilities
- Take a lead role in business analysis activity.
- Facilitate in person, virtual and hybrid workshops to gather requirements and agree project objectives.
- Stakeholder management - working very closely with the business and key stakeholders at all levels of seniority to understand projects from a business perspective.
- Consider opportunities and risks.
- Help to address any uncertainty and concerns raised by stakeholders.
- Define and document business processes and requirements, including As Is analysis and To Be designs.
- Creating detailed business analysis documentation, outlining problems, opportunities, and possible solutions.
- Test lead to define the testing approach and the components of testing to ensure traceability of requirements and effectiveness of overall solution.
- Identify benefits and design ways to measure benefits throughout and beyond the project end.
- Periodically review revised processes and implemented solutions to ensure benefits continue to be realised.
- Identify any problems with the current business processes.
- Take an active and hands-on approach in projects.
Skills and Experience
- Ability to quickly gain a business and technical understanding of a project and come up with suitable solutions.
- Experienced in requirements engineering.
- Analytical and critical thinker.
- Methodical and thorough, showing good attention to detail.
- Strong documentation and presentation skills.
- Outstanding client facing and internal communication skills.
- Strong collaborative team skills with the ability to quickly build rapport with the team and stakeholders.
- Knowledge and awareness of Project Management principles, documentation and plans.
- Excellent organisational skills with the ability to prioritise work.
- Exceptional customer service skills.
Education and Qualifications
- Business Analyst qualification (e.g. BCS certification or equivalent) advantageous.
- Operational experience of Project Management and Business Analysis
- Experience in using tools that support business analysis and project management e.g. Visio, Smartsheet
- Credibility within the project delivery environment and ability to positively and sensitively engage and influence others.
- Experience of successfully deploying business analysis tools/techniques to enable business change.
Special aspects
- The role will be working standard office hours, between 09.30 and 17:30 but it is essential that the applicant is committed, flexible and prepared to work beyond the normal office hours when necessary and in response to demand.
- The IT Team operates well with flexible people, each possessing good analytical and interpersonal skills.
- Weekend work may occasionally be required in order to support and deliver project work
- Happy to talk flexible working. Farrer & Co is open to flexible working by arrangement although this role is intended as a full-time position.
- Farrer & Co is an equal opportunity employer who welcomes applications from candidates from all backgrounds. We look to employ the best candidates regardless of age, gender, race, ethnicity, social or economic background, religion, disability, sexual orientation, national origin, or any other protected characteristic.
- We are keen to ensure candidates have the best interview experience possible, if you require any adjustments during the interview or application process please let the recruitment team know.
- Farrer & Co conducts a pre-employment screening which consists of a Criminal History Background and Credit Check for successful candidates.
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