IT Solution Architect – Order to Cash EMEIA based

ASSA ABLOY is the global leader in access solutions. We aim to deliver innovative, safe and convenient security solutions that provide real added value to customers. The group has an annual turnover of €8billion and 48,000 employees. ASSA ABLOY has four times been listed by Forbes as one of the world's 100 most innovative companies.

The ASSA ABLOY Opening Solutions EMEIA division leads the development within door openings and products for access solutions in homes, businesses and institutions. Our offering includes doors, door and window hardware, locks, access control and service. The division has an annual turnover of €2 billion and 12,000 employees, with commercial and operational activities managed through 13 Market Regions across Europe, Middle East and Africa. This position is EMEIA based.

Purpose of the Role:

We are looking for a solution architect to work in the area of Order to Cash (O2C) working in partnership with the Stream Leader – O2C to deliver the IT roadmap, enabling ASSA ABLOY EMEIA to effectively utilise information technology to support and grow the business.

What you would do as our IT Solutions Architect - Order to Cash?

• Being part of the Business Led phases to support the quality of the delivery


• BUILD, RUN IT deliveries (Applications) for the related Stream

ERP: In collaboration with the whole EMEIA IT organization and ERP governance

• BUILD (Application): Roadmap, Resources, Business Cases, Design, Development, Test, IT implementation, Project Management, Vendors

RUN (Application): Support Services, Operations, Vendors, SLAs (Service Level Agreement)

• Responsible for understanding business requirements.


• Responsible for proposing solutions which are fit for purpose.


• Accountable that solutions are in line with policy for Order to Cash.


• Responsible for documenting solutions in line with our governance.


• Responsible for estimating the scale of implementation work.


• Responsible for managing the addition of identified solutions in the landscape (through acquisition, configuration, and software change).


• Accountable that clear specifications and designs are produced for new/changed solutions.


• Accountable that appropriate test cases are in place for new/changed solutions.


• Accountable for the quality of delivery from third party suppliers and development organisations.


• Responsible for handover of solutions to the support organisations and user community.


• Responsible for handling triage of incidents found by the business in testing.


• Responsible for handling 3rd line support requests coming from the support organisation.


• Responsible for providing additional support to the implementation team when new solutions are first implemented.


• Responsible to participate in relevant focus groups and process owner network meetings and workshops.

The skills and experiences you need to have:

• Solution Architecture including requirements analysis, solution proposal, design and scaling of change


• Proven knowledge of solution and implementation experience for Order to Cash and project modules (3 years+) in following solutions

• Dynamics ERP (AX2012, AX2009 and D365 ERP)


• D365 CRM (desired not essential)

• An awareness of relevant 3rd party products and external packages to augment the above solutions


• Experience of designing functional changes, integrations, output documents and BI solutions for Order to Cash and Project modules


• Degree or equivalent

Nice to have

• CRM experience

What we offer:

We’re passionate about providing amazing opportunities and benefits, so you can

continue and progress a lifelong career with us – here’s what we have to offer:

• Learning and career development opportunities, whether it’s online learning,

management training or enhancing your skills.

• A competitive salary and incentive schemes.

We review applications regularly, so don’t wait

We are building diverse, inclusive teams, and encourage applications from everyone who

can see themselves working with us.

To make sure your personal data is safe, we don’t look at any applications sent by email

or post. If you have any questions about the role or the process, email Monika Fikrová,

Talent Acquisition Business Partner, at monika.fikrova@assaabloy.com.

Let’s create a safer and more open world - together!

We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 52,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

IT, Telecom & Internet

Mid-senior level