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Imaging Systems Administrator (PACS) Full Time

at Cleveland Clinic London London in London (Published at 12-10-2023)




At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.



We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.



Job Summary


Salary: Competitive - Depending on experience


Hours: Full Time - 37.5 hours per week


Location: 33 Grosvenor Place, London, SW1X 7AW although may need to travel to other sites


Contract: Permanent



Who are we?


Cleveland Clinic is one of the leading providers of specialised medical care in the world, focused on providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 65,000 caregivers worldwide and continue to drive innovation in healthcare.



We opened our first healthcare facility in London in 2021 and our state-of-the art 184 bed hospital in 2022. With over 100 years of history, our “Patients First” philosophy will be at the heart of Cleveland Clinic London and the goal of our team is to create an environment that continues to delivers world-class clinical care.



What are we looking for?


We are recruiting for an Imaging Systems Administrator (PACS) to provide high quality, comprehensive and efficient administration support services to all imaging system users. You will act as a first point of contact for all Picture Archiving and Communications (PACS/VNA), Radiology Information System (RIS), Cardiology and other CCL digital technologies queries to ensure continuity of patient care at all times.



Under the direct supervision of the Manager, Clinical & Diagnostic Services, the Specialist, PACS is responsible for maintaining the PACS and RIS systems throughout CCL facilities/satellites, physician offices and the main campus as necessary.



What will your duties include?


You will coordinate and work closely with external vendors, Radiology, Cardiology and other ancillary department personnel as well as internal technology and application Caregivers as needed to facilitate installation and resolve ongoing support issues. Supporting all internal and external providers in the use of PACS/VNA, RIS and third party Systems. You will ensure data accuracy of patient information on all Clinical Imaging Systems and that daily administration of reporting workstation, checking event logs, correcting any errors in patient study data in line with department protocols.



You will have a complete understanding of local rules and Imaging Services departmental policies and procedures. Additionally you will have a strong knowledge and understanding of the following specialised system (indicative list only and non-exhaustive):




  • Terarecon



  • Brainlab / TraumaCad



  • Orpheus CAST



  • Nuance PS 360



  • Zeiss (Ophthalmology)



  • Syngo VIA



  • Syngo Dynamic



  • Digitiser



  • CD burning software used to produce CDs of patient images



  • CR software used in the post processing of plain film



  • Workstation used in the post processing of MRI



  • Workstation used in the post processing of CT



  • Orthopaedic electronic templating software used to pre plan operations such as hip joint replacements



  • Other Third Party DICOM systems




Act in accordance with, contribute and be involved in revision, training and implementation of departmental and professional policies and procedures such as:




  • Health and Safety including risk assessments.



  • Radiation Protection Procedures



  • Ionisation Radiation (Medical Exposure) Regulations 2000 (IR(ME)R)



  • Quality Assurance Programs



  • Clinical Governance



  • Information Governance




What we need from you?




  • Any Imaging / IT Certification



  • Professions Council or equivalent IT/Healthcare experience required



  • PACS Administrator training



  • ITIL or PRINCE2 Foundation or equivalent



  • Can be a Professional Member The British Computer Society(BCS), The Chartered Institute for IT or knowledge of all PACS applications including information management image management and archive management.



  • Ability to be on-call and travel site-to-site as required.



  • Systems and Server Management is essential.



  • BSC Computing / Radiology or Equivalent OR IT Certification



  • Five years experience with Radiology workflow and or IT Clinical Systems Manager .



  • Experience with UNIX, Linux , Windows and Windows Servers, Novell, SQL applications Microsoft Office PC



  • Anywhere Netscape Navigator and Communicator.




What we can offer you?


We are offering an array of benefits to compliment working for a not-for-profit market leader, some of our benefits include:





  • 25 days Annual leave plus 8 days Bank holiday a year



  • Auto-Enrolment of 5% pension - Cleveland contribute 10% through Salary Exchange



  • Private Medical Insurance and Private Dental Insurance



  • Life Assurance



  • Discounted gym facilities in our Admin Office Building



  • Employee Assistance Programme



  • Seasonal Ticket Loans




If you would like to know more, please email recruitment@ccf.org or click apply below.



Please see Important Information below:


Disclosure and Barring Service (DBS) Check
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.


“Let’s deliver World Class care together!”

As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity.



CCL is committed to applying its Equal Employment Opportunity/Workforce Diversity and Inclusion Policy at all stages of recruitment and privileging. Shortlisting, interviewing and selection will always be carried out without regard to any Protected Characteristics. When aware of the need to do so and when required, CCL will make reasonable adjustments to its arrangements for interviews and to conditions of employment/engagement for disabled applicants to ensure, so far as practicable, that they do not place such applicants at a substantial disadvantage in comparison to non-disabled applicants.



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