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The role

BNP Paribas Real Estate has an exciting new opportunity for an IT Administrator Estate in the 2nd line team of the IT Support Department. The successful candidate will be joining a close-knit team working in an exciting and dynamic environment. The role will allow the successful candidate the opportunity to grow and learn as they join us on our mission to enable business goals through applied use of technology. The position is based in London with some possible travel to other UK offices.

Responsible for all accepts of administration and mobile device management for UK Support team. You will need to be a passionate customer advocate who possesses the right balance of intuition and resourcefulness to deliver a world-class customer experience.

Main Accountabilities

• Processing new starters: account creation, application permissions


• Processing leavers: shutting down of accounts, facilitating return of equipment


• Oversee and maintain Vodafone accounts and contracts


• Mobile Setups on Blackberry and IOS.


• Support on all Mobile Devices

• Updating all internal systems to reflect user changes


• Managing access requests to applications


• Cover for support team where necessary


• Manages, co-ordinates, implements and develops a range of important activities, processes, functions or relationships;


• Is conscious of process and takes steps to protect interests of BNP Paribas Real Estate;


• May contribute to BNP Paribas Real Estate projects.

Key Skills/Competencies

• Ability to prioritise and manage own workload in difficult and pressured situations


• Ability to adjust to meet the expectations of a wide range of users.


• Ability to work alone or as part of a team


• Excellent telephone manner and communication skills.


• Excellent written and spoken English


• Planning and organising


• Sound decision maker


• Creative thinker


• Pursues excellence


• Motivated and driven


• High level of accuracy


• High level of organisational skills


• Ability to work on own initiative

We are proud to offer award-winning benefits to support and reward our employees:

• Heath & Leisure: Private medical cover, 30 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work

Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection, long term disability insurance, interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company’s Bonus Scheme, share incentive plan, financial and mortgage advice

BNP Paribas Real Estate is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

BNP Paribas Real Estate is proud to be an inclusive employer, as recognised by our RICS Inclusive Employer status and membership to Stonewalls Diversity Champion Programme.

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