3
applicants
Administrative Assistant - Bookings Team
at Ramsay Health Care Manchester in Manchester (Published at 09-10-2023)
Job Description
Administrative Assistant - Bookings Team
Location: Oaklands Hospital, Salford
Hours: 37.5 hours per week, Full-time
Salary: Depending on experience + Benefits
Summary:
Oaklands Hospital is one of Greater Manchester's leading private hospitals with an excellent reputation for delivering high quality healthcare treatments and services. Located in Salford, the hospital is close to the A580 and the M602. The hospital opened in 1990 and currently has 15 single rooms all with en suite facilities and two dedicated Day Case units.
By investing in advanced medical technology, the hospital offers a wide range of treatments and services. The two fully equipped ultra clean air theatres are particularly suitable for orthopaedic procedures offered such as arthroscopy, hip and knee replacements, while the Ambulatory Care Unit is suitable for minor operations and endoscopy.
The role:
We are looking for an experienced Administrative Assistant to join our Bookings Team at Oaklands Hospital based in Salford.
This is an extremely busy role liaising with patients, consultants and all hospital departments. We need an individual with a professional approach, excellent verbal communication skills, initiative and the ability to work within a team.
You must be computer literate – experience with Word and Outlook being essential. Previous use of an Electronic Patient Record system would be an advantage.
Responsibilities:
Liaising with patients by phone & letter
Booking appointments
Liaising with consultants and their secretaries
Ensuring timely completion of appointments onto EPR system
Scanning & auditing of patient information
Preparation of clinics
Maintaining clinics on the EPR system
Booking appointments
Reception duties as required
What you will bring with you:
Excellent organisational skills
An excellent standard of computer literacy to include experience in Word & Excel
High degree of accuracy and attention to detail
Excellent communication skills – written and oral
An excellent standard of computer literacy to include experience in Word & Excel
The ability to work within a team
The ability to time-manage
Experience using a Patient Administration System (PAS) an advantage
ERS knowledge (desirable)
Benefits:
- Contributory pension scheme
- 25 days’ annual leave plus 8 day’s Bank Holiday
- Private Healthcare and Life Assurance
- Free onsite parking and a subsidised staff restaurant
- Access to our employee Ramsay Discount Programme and Blue Light Card
- Wellbeing centre and access to 24/7 employee assistance line
- Access to the Ramsay Academy - We invest in our people by creating real development opportunities and career pathways supported by structured learning curriculums
About Us:
Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.
We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.
We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.
We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check.
We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.
We care.
It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
“The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.
We encourage all Ramsay employees to participate in public health vaccination programmes including flu and Covid 19.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
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