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Customer Service Administrator (EO) Full Time

at Brook Street Manchester in Manchester (Published at 09-10-2023)


Have you ever wanted to work within the civil service? Do you enjoy taking intuitive in the workplace? Are you passionate about providing an excellent customer service? If the answer is 'Yes', we would love to hear from you.


The Role: - Customer Service Administrator: Brook Street are proud to be working in partnership with the DWP. Working with government departments in a fast-paced environment, priorities are ever changing so you must have the ability to work at pace, provide an customer service and remain professional at all times.


Our Spaces Support Hub Management Service provides hub users with a positive in-hub experience that enables them to be at their best. The roles also support the Spaces Support Managers in the hub to ensure the work space is safe and optimised to meet the needs of our people when they work there. Amongst other things. Responsibilities:



  • Maintain the existing work space and make sure it remains in a good state of order.

  • Complete space support processes daily.

  • Be a point of contact / signposting for general troubleshooting within the work space, for example, logging and reporting any broken equipment / furniture.

  • Maintain working relationships with internal team members.

  • Setting up meeting rooms.

  • Use in house systems to log / report any issues.

  • Enter data accurately.

  • Responsible for an manual handling required, for example, lifting chairs / tables to help set up a room. Lifting any broken equipment.


Assignment details:


Assignment: 6 Months, possible extension to assignment. Start date - ASAP Rate of Pay: £14.61 per hour paid weekly in arrears Hours: 37 per week, Monday - Friday 8am to 4pm Locations: Newcastle, Manchester and Blackpool Working arrangements: Expected to work from the office full time. Training - Induction will be held. This will be held in the office



T
o apply for this post, you will:



  • Strive to produce work that is of the highest quality and look for ways to help others

  • Have strong communication and interpersonal skills both oral and written

  • Be a strong rapport builder who is able to establish relationships with others (within the team and internal/external stakeholders) quickly and easily

  • Be proactive, taking ownership and accountability for decisions and commitments

  • Have the ability to solve problems and be resilient

  • Have strong planning and organisational skills

  • Confident Administrator and able to use Microsoft packages when required.



Benefits:

In return for your work and commitment, working for Brook Street can offer you some fantastic benefits:



  • The opportunity to join and work in the Public Sector

  • Learning and development opportunities to grow your career

  • Competitive salary

  • 28 days Annual Leave per year (pro-rata)

  • Wide variety of flexible benefits and working options to suit your lifestyle

  • Full training and induction


About Us: We recruit on behalf of some of the country's best-known organisations across all industry sectors, as well as being a preferred and sole supplier for various Government departments. We are located across 50+ high street locations, making hiring and job searching more personal. Our nationwide reach means we can engage with job seekers and employers in person, allowing us to tailor our approach to their unique requirements perfectly.


For further details on any of our vacancies, please contact your local Brook Street branch. Details can be found on our website.




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