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Remuneration Administrator Full Time

at Chase de Vere Manchester in Manchester (Published at 09-10-2023)









Accurate, analytical and logical. Our remuneration team work collaboratively to support our clients and the wider business ensuring all elements of the income reconciliation lifecycle are managed. This includes reconciling all fee, charge and commission income alongside supporting the recovery of commission and fee debts.


Supported by our remuneration manager and senior remuneration administrator, you will receive full industry and systems training to ensure your knowledge is of a high standard and you continue to develop professionally throughout your career at Chase de Vere.





What you will need




  • Experience of working within a financial advisory firm is beneficial. It shows you have an understanding of our business, our regulations and that you are comfortable working in this demanding yet rewarding industry.

  • Attention to detail is key when working within the finance team alongside accuracy when working with figures on a daily basis.

  • Good communication skills, via email and phone, are an essential quality that we would look for when recruiting administrative professionals.

  • Good time management and organisational skills are vitally important. You will be managing a variety of tasks and deadlines at any one time, so the ability to prioritise your workload and deliver under pressure is critical.

  • The ability to work in a fast-paced environment whilst maintaining excellent attention to detail.







What your role will involve



Our business relies on our remuneration team to ensure all payments are made and received on a monthly basis. From income to debt reconciliation, your role is pivotal in ensuring our business figures add up on a day to and month to month basis.


Your day-to-day role



  • Reconciling all BACS and cheque payments received from product providers and clients

  • Logging all fee cheques on the day of receipt and auditing on a weekly basis

  • Investigating all suspense transactions by liaising with product providers, advisers and administrators

  • Identifying reporting trends in suspense and control account activity

  • Facilitating repayment of monies paid in error

  • Escalating issues that may prevent a debt being settled

  • Using Intelligent Office to identify, validate and carry out movement of all clients between advisers

  • Resolving income queries from Sales/Operations in a timely and effective manner, adhering to a 72 hour SLA as standard.





What’s in it for you




  • A competitive salary with the opportunity to earn an annual bonus

  • 25 days holiday, plus bank holidays

  • A day off for your birthday

  • Life assurance – 4 x salary

  • Comprehensive induction and training programme

  • Funded exams and paid study leave

  • A wide range of voluntary flexible benefits to suit your individual needs

  • The option to buy additional holiday days

  • Cycle to work Scheme

  • Two paid volunteering days each year, to support your local community

  • Employee Assistance Programme with access to a 24/7 helpline

  • Access to our free mortgage service, through our internal mortgage team

  • Our Employee Forum and Diversity & Inclusion group

  • Local and companywide events in support of our company charities











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