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Client Service Administrator - 6 Month FTC
at Altus Group Manchester in Manchester (Published at 09-10-2023)
Job Category:
Pay Grade Range:
Disclaimer: The base salary range represents the low and high end of Altus Group’s “Pay Grade Range” for this position in the primary work location. Actual hiring salaries will vary depending on factors including but not limited to work experience, and geographic market data for the role. The Pay Grade Range listed above does not reflect Altus Group’s total compensation for employees. Other rewards may include an annual bonus, flexible work arrangements, and region-specific benefits.
Unlock your Altus Experience!
If you’re looking to advance your career in data analytics, expertise, and technology for the rapidly growing global CRE market, there’s no better place than Altus Group. At Altus, our work is purposeful. Every day, our employees drive impact, innovate, and shape the global commercial real estate (CRE) and PropTech industry.
Our people-centric culture empowers you to deliver in a high trust, high performance culture, surrounded by an inclusive team that’s collaborating to modernize our industry. We invest in our people with training and growth opportunities designed to propel you further in your career while providing a flexible and progressive workplace that reflects our values and teams.
Reporting to the Client Services Team Leader, the Client Services Administrator has a eye for detail! As a Client Services Admin you will be involved in assisting our Client Services team - Providing first class administrative support. This is a 6-month contract opportunity with the potential to become extended or become a permanent role within Altus Group.
Key Responsibilities
Accurately process contracts and other documents
Create, update and cleanse records
Attend to incoming/outgoing post and process inbound correspondence within agreed timescales
Print/send correspondence to clients
Manage and keep up to date all scanning and filing for the Client Services Department
Liaise with Account Managers, Sales Administrators and other parties to resolve queries
Undertake ad hoc projects
Answer, screen & forward incoming phone calls, providing basic information when needed; Take accurate messages and forward promptly to correct person/department
Key Qualifications:
A good knowledge of Microsoft Office (PowerPoint, Excel, Outlook) and internet applications;
Excellent interpersonal skills with the ability to communicate effectively across a wide range of audiences;
Ability to work efficiently, within a team and independently, to complete work to a high level of accuracy and presentation and to produce clear, concise and comprehensive documentation.
Ability to work under pressure and prioritise own and team workloads; use own initiative when required, being a self-starter;
Excellent time management, organisational and listening skills.
Salary: 20k per annum plus a quarterly bonus plan!
What Altus Group offers:
- Rewarding performance: We are pleased to be able to provide employees competitive compensation, incentive and bonus plans, and a total rewards package that prioritizes their mental, physical and overall financial health.
- Growth and development: As a destination for top industry talent, we’re investing in you to meet the evolving needs of our clients and deliver on your professional goals. Our Altus Intelligence Academy offers over 150,000 hours of learning materials catering to diverse stages of an employee’s career journey.
- Flexible work model: We’re modernizing our employee programs to reflect the new world of work. Our Activity-Based Work model provides you with flexibility to align your work location to the work being performed - office for connecting and collaborating, and remote for focused work.
Altus Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted and valued. We provide an atmosphere free from barriers to promote diversity, equity, and inclusion, and encourage equal opportunities for all employees. We’re seeking candidates with diverse experiences and provide accessible candidate experiences throughout the selection process. If you need accommodation, please contact us at
accessibility@altusgroup.com
We appreciate all applicants who take the time to apply to Altus Group. Please note that only those who are selected to move forward in the process will be contacted. Thank you.
