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applicants
Administrator
at Premier Technical Services Group Manchester in Manchester (Published at 09-10-2023)
One of the businesses in our fire solutions division is UK Dry Riser (Maintenance) Ltd., a successful and expanding planned maintenance company, specialising in annual service and commissioning of wet and dry riser systems.
Role
The purpose of the role is to…
- Customer Service
- To receive, action and direct telephone calls, mail and email requests for information, service or support in a timely, professional, courteous and customer-focussed manner.
- To update customer portals with required documentation once work has been undertaken thereby facilitating payment.
- Office Admin
- Raise Purchase Order requests, liaise with Finance and submit orders to suppliers when requested
- Following up on booking confirmations, submitting RAMs, inputting information on spreadsheets
- Process payments for parking fees, lodging appeals through the relevant local authority for legitimate parking to be reimbursed.
- To support with the identification of parking and hotel options for the Engineers working away from home and where requested by the Operations team make the necessary arrangements
- Ensure electronic and paper files are well organised and accurately maintained
- Organise the retention and archiving of paperwork that must be retained for safety and financial reasons.
- As a member of small team, provide administrative support to others in the wider team as directed.
Package
- Full time permanent position
- Competitive package
Essential Criteria
- Proven experience in a similar role (service orientated with field-based personnel and national customers)
- Strong IT skills, including MS Outlook, Word and Excel
- Excellent communication and organisational skills, with proven experience of accurate information and systems maintenance
- Good attention to detail
- Professional, customer-focused manner, helpful and supportive to colleagues
To Apply – Please send your CV in the first instance to hr@ptsg.co.uk
