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Administrator Full Time

at Four Financial Manchester in Manchester (Published at 09-10-2023)



Administrator: 12 Month FTC - Permanent Location: Manchester Salary: £25,000-£28,000


What's in it for you?



  • 20 days annual leave + 8 Bank Holidays

  • Hybrid working

  • Flexible start times

  • Excellent pension contribution of 8% employer and 1% employee

  • Company discounts

  • Free parking

  • The opportunity to work within a friendly and supportive team environment.


A large, luxury brand organisation is seeking a Customer Service Administrator to join their team. Paying a competitive salary of £25,000-£28,000, this is a great opportunity to use your existing skills and put them to use in an E-commerce support role. The role involves mainly web chat, emails and some phone work with other administrative duties.


What does the role involve?



  • Ensure all web chat, emails and calls are handled with empathy, enthusiasm and professionalism

  • Working on various systems including SAP, Sales Force, Magento, Cybersource and more

  • Offer clients a proactive service that goes the extra mile

  • Monitor e-commerce orders daily to prevent fraud

  • Working with other departments EG logistics, Sales Team & Brand Houses

  • Suggest website improvements where necessary

  • Manage delivery delays with couriers

  • Provide advice on products to give the customer the best experience

  • Data input of product orders

  • Regular contact with retailers and end consumers


Who would be the right fit?



  • Experience in a similar customer service administrator role

  • Knowledge of and ability to use various systems

  • Great written and verbal communication skills

  • Ability to prioritise and plan own workload in accordance with team goals

  • Demonstrate an attitude of professionalism & reliability

  • Able to work at a fast pace with a high degree of accuracy and attention to detail


Please contactliv@4recruiting.co.uk / 07834553439 for more information. Feel free to pass on my details if you know someone who may be interested.





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