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Are you able to stay organised while being able to confidently build rapport with colleagues and customers alike? As a Helpdesk Operator with ISS UK, you will support and work our helpdesk, keeping a professional work ethic both to support and improve the service. Your organisational skill will be used both on the helpdesk and when you work on more general admin tasks.

This is an exciting opportunity that will allow you to demonstrate your ability to multitask and coordinate various duties, whilst focusing on providing great customer care.

ISS is a leading workplace experience and facility management company offering a wide range of tailor-made services for customers throughout the public and private sectors, enabling you to grow your talents as a representative of a people focused, market leading brand.

The Role

- Create, maintain and improve working relationships with the people you interact with daily- Respond to any incidents or complaints speedily and effectively- Carry out all tasks with due regard to the highest level awareness of correct policies and procedures- Ensure all office equipment is in good working order and to report all faulty equipment immediately- Maintain a secure and safe working environment- Be an active member of the your team, always looking to assist those around you

About You

- Administration experience- Good knowledge of MS applications and IT skills- Excellent customer service orientation with a good understanding of customer complaint handling- Enthusiastic and effective team player

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

Job Types: Permanent, Full-time

Salary: Up to £13.05 per hour

Benefits:

• Company pension

Schedule:

• Day shift

Work Location: In person

Reference ID: 118237