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IT Support Consultant

London - Cambridge

£30-40K Depending on experinece

Do you enjoy providing high-quality IT support to businesses but prefer working face-to-face? If you crave a role that nurtures your abilities and fuels your growth, look no further!

My Client is an MSP based in Cambridge, providing outsourced IT around the UK and overseas! They provide bespoke onsite & remote support to our incredible, innovative clients. They are all about long-term relationships that embody our core values of Clarity, Partnership, and Quality.

The role

• You will be supporting typically 4-6 clients, working on-site (generally within London although travel to Cambridge, Stevenage and Potters Bar may be necessary).


• You will quickly be up and running with onsite client support, with assistance from our head office service desk team.


• You will be part of delivering varied and interesting IT projects.


• You will be providing guidance and advice for clients.

What we need from you

• The ability to build strong relationships and gain the trust of the clients you visit.


• Excellent customer skills: you must be a people person with patience and confident communication skills.


• Great problem-solving skills with the ability to see the challenge through.


• Excellent and proven technical skills within a Windows environment, with an ability to pick up and troubleshoot issues with Linux and MacOS also.


• Proficiency in managing on-prem Active Directory and other Windows server roles.


• Exposure to virtualisation, either through VMware or Hyper-V, and an understanding of the core functionality.


• Proficiency in managing Microsoft 365 tenancies across various products such as Exchange Online, SharePoint Online, and Microsoft Teams.


• Exposure to running clients in a hybrid environment with AD DS and AAD.


• Exposure to virtualisation on Azure or AWS.


• Exposure to serverless public cloud-based services, such as Azure Blob Storage.


• Experience with backup systems and storage platforms.


• Core understanding of networking and firewall management.

What they will offer you:

• My client is a friendly bunch with passion and ambition. They thrive on teamwork, learning, and development.


• They are committed to your personal career growth, and they will provide you with training opportunities to further your technical skills and progress within the business.


• You will be part of our profit share scheme and be able to join our BUPA health insurance and enhanced pension scheme.


• You will receive 25 days holiday plus Bank Holidays, increasing by one day every 2 years you work with us.


• We are situated only a short walk from Cambridge North train station and local bus routes and offer free onsite parking.


• We encourage our employees to socialise outside of work and organise social events throughout the year such as the Cambridge Lockhouse, Go Karting, Crystal Maze, bowling, BBQ's and dinners.