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Position Summary

Are you looking for an opportunity to work with a dynamic, highly experienced team in an organisation where you can grow your skills working in IT? Zalaris is an SAP gold partner and one of the leading SAP SuccessFactors partners in Europe with an extensive and growing number of Cloud HXM customers. Join us and become a part of the Zalaris UK team.

Zalaris are looking for an IT Administrator who will manage the office located in the United Kingdom to join our team.

• This UK role benefits from a hybrid working model with a working week that includes a mix of an office based location (Hersham) and flexibility to work from home.
• The role also benefits from reduced hours (5 instead of 8) with core hours between 10-4 and flexibility to work around your availability and options to increase the hours to fulltime if desired.
• This role will play a crucial role in ensuring the efficient operation of the office and IT operations, including a wide range of administrative tasks, supporting management, and maintaining a smooth workflow of tasks.

If you are a graduate, a parent that wishes to return to work after leave, or someone who is passionate about IT and an opportunity to join a fantastic team. Then don’t hesitate to apply and enjoy the flexibility and potential of this role.

Your Responsibilities

• Provide first-level IT support in-person or via calls or remote connection. Escalate problems where necessary to IT manager.
• Create clear documentation and use internal knowledge sharing to help users avoid problems.
• Procure IT equipment and accurately maintain IT asset lists.
• Set up new laptops, create laptop images, etc., and arrange delivery and collection.
• Provide technical IT information in support of bids to prospective customers.
• Liaise with central Group IT as necessary, ensuring that UK IT complies with Group requirements.
• Maintain IT services in Hersham office.
• Oversee the day-to-day operations of the office, including managing office supplies, equipment, and maintenance.
• Maintain a tidy and organised office environment.

Skills

• Good knowledge of Microsoft Windows administration.*
• General understanding of networks (IP networking including protocols such as DHCP, DNS, NAT, TCP vs. UDP).*
• Basic understanding of business VPNs (such as Cisco, Pulse, CheckPoint).*
• Ability to troubleshoot issues in a methodical manner.
• Ability to identify and solve problems independently and escalate if required for further support.
• Ability to quickly understand new technical information as required.
• Ability to set up, configure, and troubleshoot small-office-level IT equipment (such as switches, cabling, WiFi access points, printers).*
• Ability to prioritise tasks, manage time effectively, and maintain a well-organised workspace.
• Strong written and verbal communication skills, with the ability to interact professionally with colleagues and external contacts.
• Attention to detail to ensure accuracy in all tasks and documents.
• Proficient in Microsoft Office Suite (such as Word, Excel, PowerPoint, Outlook) and other relevant software.
• Flexibility to handle multiple tasks and adapt to changing priorities.
• Maintain strict confidentiality of sensitive information.

• Applicants missing any of these skills, but with willingness to learn on the job, are welcome to apply and will be considered for the role.

Education & Experience

• Competency in IT is a must.
• Bachelor’s degree in a related field is advantageous.
• Previous experience in a similar role is advantageous.

We Offer You

• Competitive compensation and benefits package including 25 days holiday, life assurance (3x basic salary), 5% Employer pension and bonus schemes.
• Other benefits such as Health Insurance, sabbatical policy, free eye tests, generous maternity/paternity package and mental health support.
• Financial rewards within Employee referral scheme, net new business referral scheme, long service and achievement awards.
• Growth and development opportunities.
• Flexible working conditions.
• Friendly and supportive colleagues that you can get to know at regular social events and we recognise through our employee recognition programme.
• Flat organisational structure with strong leadership and an open door policy.
• Multicultural and international working environment focussed on HR & Payroll.