applicants
IT Support Technician Apprentice
at Ohme London in London (Published at 04-10-2023)
About the company:
Ohme has been selling its chargers to consumers since mid 2019 and has had exponential growth since. They are now operating in multiple countries and have partnerships with the likes of Octopus Energy, Volvo Benelux, VW UK, Smart Home Charge and other innovative brands.
About the role:
You will be supporting the IT team with administration, 1st line troubleshooting, assisting new users and keeping documentation up to date.
Main Responsibilities:
- Desktop support; day to day assistance and troubleshooting problems for end users on Windows, Mac, iPhone and Android
- Monitoring and managing the helpdesk inbox
- Adding and removing users and working within Office 365
- Keeping documentation up to date
- Assisting the team with other projects
Skills:
- Excellent written English
- Willingness to learn
- Basic understanding of IT in a business environment
- Enjoys working with people
- Ability to question existing practices and influence and improve
- Reliable and friendly
- Strong organisation and time managementDesirable:
- Knowledge of Microsoft Operating systems and applications.
- Knowledge of WIFI and the internet.
- Experience within the care or charity sectors.
Entry Requirements:
- You’ll need to attend an online interview with our Talent Team and pass initial assessments in maths and English once you have completed your registration.
- You will need to be within a commutable distance to the office location listed.
Additional Benefits include:
- Access to LDN's Apprentice Community
- LDN Personal Development Opportunities
- LDN Social Events
- LDN Apprentice of the Month Prizes
- Excellent Career Progression
- Access to Student Discount
Job Types: Apprenticeship, Full-time
Salary: From £18,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Life insurance
- Private medical insurance
- Work from home
Flexible Language Requirement:
- English not required
Schedule:
- Monday to Friday
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (required)
Work Location: In person
Reference ID: Ohme001Expected start date: 31/10/2023
