Jobsxl | Total Jobs Online

Who are we?

Founded in 1992 and with over 300 employees, Galliard Homes is London’s largest privately owned property development and management group overseeing residential, hospitality, mixed-use, and commercial projects across London, the Home Counties, and the Midlands.

Galliard has a £4 billion portfolio of over 6,000 homes and 714,088 square feet of commercial developments under construction.

With an impressive portfolio of award-winning developments, we are proud to be considered as London’s leading property developer.

The Position

We are currently looking to recruit a Credit Controller to join our Credit Control & Legal Administration team, based within our Property Management department at our head office in Loughton, Essex. This is a permanent position based in our Head Office five days per week. The working hours are 09:00am to 17:30pm Monday to Thursday, with a shorter workday on Friday, from 09:00am to 17:00pm.

This particular position is based with Galliard Estate Management Ltd, who are the in-house property management service charge company for Galliard Homes.

Duties include:

• Prepare and issue LPE01 Legal Packs.


• Produce licenses e.g. parking licences or pet permits.


• Liaise with solicitors over change of ownership of leasehold properties, chase relevant documents, process Notices of Assignment and Notices of Charge, update systems with change of address, telephone numbers and/or email addresses.


• Carry out general administrative duties including answering the telephone, responding to queries from leaseholders and residents, obtaining Land registry documents.


• Chase debtors by phone & email and arrange payment plans.


• Provide copy invoices to leaseholders where requested.


• Take payments by debit/credit card over the telephone, and process daily receipts.

The Person:

The successful candidate will demonstrate the following:

• An understanding of leasehold properties.


• A legal secretarial background or a credit control background would be beneficial but not essential.


• Good administration skills and an aptitude for learning new systems.


• Excellent written and spoken English.


• Able to converse by email, letter and telephone with stakeholders and colleagues.


• Team player willing to adapt in a challenging environment.

The Benefits

As a family-owned business, we want everyone to feel at home from day one. In return for commitment, loyalty, and hard work, we offer benefits ranging from:

• 24 days holiday plus bank holidays


• Life assurance


• Private health care


• Matching contribution pension scheme


• Discretionary salary and bonus review


• Employee assistance programme


• Discounted gym memberships


• Discount portal


• Cycle to work scheme


• Volunteering


• Sponsorship of professional qualifications and accreditation's