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Technical Support Officer (Office Administrator) EO Full Time

at UK Health Security Agency London in London (Published at 27-09-2023)

Details

Reference number

316065

Salary

£29,737 – £34,453
A Civil Service Pension with an average employer contribution of 27%

Job grade

Executive Officer

Contract type

Permanent

Type of role

Administration / Corporate Support

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

1

Contents

    Location

    About the job

    Benefits

    Things you need to know

    Apply and further information

Location

Colindale Avenue, London, NW9 5HT – Hybrid working available, 3 days from home

About the job

Job summary

At the United Kingdom Health Security Agency (UKHSA) our mission is to provide health security for the nation by protecting from infectious disease and external hazards. We are a trusted source of advice to government and to the public, focusing on reducing inequalities in the way different communities experience and are impacted by infectious disease, environmental hazards, and other threats to health.

The successful candidate will be part of the Standards Unit developing UK Standards for Microbiology Investigations (UK SMIs). UK SMIs are produced for diagnostic and public health microbiology laboratories, clinicians and commissioners of healthcare services.

The post holder plays a major role in the UK SMIs Unit team as it offers support across the team.

This role is being offered on a full-time basis.

Location

Colindale Avenue, London, NW9 5HT – Hybrid working available, 3 days from home.

The UK Health Security Agency (UKHSA) offers hybrid working – this means that whilst the role will be based in Colindale, there will be opportunities for an element of working from home. UKHSA have office locations across the UK.

The balance between home and workplace working is to be agreed with the line manager, determined primarily by business needs and in line with departmental policy.

Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available.

Job description

The job holder will be required to carry out the following responsibilities, activities and duties:

  • Provision of secretarial and administrative support to all senior members of unit, including recording annual leave and sickness absences.
  • Be responsible for monthly Standards Unit meetings including preparing agendas, writing minutes and escalating assigned actions to the Standards Unit team for completion before the next meeting.
  • To be a point of contact for the Unit for external and internal staff and its customers and ensure that all correspondence is acknowledged, and urgent matters are passed to another senior member of staff for their attention.
  • Personnel duties include arranging interview dates, arranging panel members and distribute relevant paperwork to panel members. Undertake induction of new staff, trainees and others.
  • Project manage meetings for the national working groups including devising, coordinating and circulating agendas and collation of relevant papers for national meetings, (minutes, agenda, papers, room booking, catering and post meeting evaluation).
  • To contribute to the smooth working of the Unit by providing cover for other staff where possible.
  • Organising national and internal meetings
  • Ensuring that all files are current and kept up to date.
  • Responsible for examining and solving problems arising in the Quality System, which supports the development of UK SMIs, to ensure that the published documents meet the required accreditation standards.
  • Support the maintenance of high-quality standards in all aspects of work throughout the unit/department/UKHSA/NHS, undertake audits and write formal reports as required.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.

Person specification

It is important through your application and Statement of Suitability of 1000 words that you give evidence and examples of proven experience of each of the following criteria:

Essential

  • Qualifications equivalent to QCF1 Level 6 or degree; or relevant comparable knowledge / experience.
  • Administrative or secretarial experience
  • High level of practical experience of data and records management, analysis & reporting.
  • Experience of project management.
  • Experience of auditing.
  • Experience of marketing and liaising with customers.

Desirable

  • Proven organisational skills e.g. arranging meetings / travel arrangements.
  • Able to liaise with a wide range of UKHSA, NHS & academic professionals.

Benefits

Alongside your salary of £29,737, UK Health Security Agency contributes £27 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Working for the UKHSA

For more information on the UKHSA please visit: UK Health Security Agency – GOV.UK (www.gov.uk)

Benefits

  • Learning and development tailored to your role.
  • An environment with flexible working options.
  • A culture encouraging inclusion and diversity.
  • A Civil Service pension with an average employer contribution of 27%.
  • Range of health and wellbeing support.
  • 26 days annual leave allowance increasing to 32 days after a 10-year service.

Any move to UKHSA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at Childcare Choices , 30 Hours Free Childcare, Tax-Free Childcare and More , Help with Costs , GOV.UK

Things you need to know

Selection process details

Selection process details

STAGE 1 – APPLICATION & SIFT:

You will be required to complete an application form. This will be assessed in line with the advertised essential criteria – please do provide evidence of how you meet this.

Your Statement of Suitability (max 1000 words) should outline your skills, experience, and achievements, providing evidence of your suitability for the role, with reference to the essential criteria (outlined in the person specification section).

Please do not submit your CV, we require you to complete the full application process including a Personal Statement/Statement of Suitability, as outlined below. Please ensure that your Statement of Suitability contains no personal identifiers e.g. name in either the file name or content of the document.

You will also be asked to provide information within the ‘Employer/Activity history’ section of the application form. This is equivalent to the information you would provide on a CV, setting out your career history.

If you are successful at this stage, you will progress to an interview.

STAGE 2 – INTERVIEW

This competition will involve an interview via MS Teams.

As part of the process, candidates will be invited to interview which will involve an in-depth discussion of your previous experience and professional competence in relation to the criteria set out in the Person Specification.

Expected Timeline:

Advert close: 23:55hrs on 4th October 2023 – unfortunately, late applications will not be considered. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Interviews: W/C 16th October 2023

Please note these dates could be subject to change.

Please Note

This role is to be appointed under Civil Service Terms & Conditions. Full details on the T&C’s are found https://www.ukhsa.reed.com/

Are you already a civil servant, or employed by a Civil Service Commission accredited public body? Please state home department on your application form.

Do you meet the nationality requirements for this post? https://www.ukhsa.reed.com/

The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact UKHSA Public Accountability Unit via email: Complaints1@ukhsa.gov.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

    Name :
    Nicoleta Enciu
    Email :
    UKHSA.Recruitment@reed.com

Recruitment team

    Email :
    UKHSA.Recruitment@reed.com




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