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Medical Secretary - Community Paediatrics Full Time

at East and North Hertfordshire NHS Trust London in London (Published at 27-09-2023)

We are recruiting for a Medical Secretary who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

A part of this role will also be responsible for 1 consultant support in all aspects of their Community paediatrics role and/or provide support for the consultants and admin team where a consultant is not allocated.

We are looking for a highly motivated, professional and enthusiastic individual to work within our division.

You should have a sound knowledge of medical terminology and have the ability to work without direct supervision, be able to prioritise and manage workloads. The applicant must be computer literate and have excellent written and verbal English skills due to the nature of the job requirements.

You will be the first point of contact for GPs, consultant colleagues, nursing, admin and other hospital staff, patients, relatives and outside agencies. You must be a team player. You will provide professional and efficient secretarial and administrative support to the consultants and medical team.

Please note there isno onsiteparking for staff due to restricted placements at this site unless you fall within the criteria for the trust car parking system via salary sacrifice

Our Values areInclude,Respect andImprove. It is important that you understand and refer to our values during your recruitment process and beyond!

You will be responsible for the admin and support of SEN applications from the Herts team for the applications falling within the East Herts area. The candidate must have sufficient knowledge of Excel and have the ability to manage short turnaround deadlines.

Cross cover is also required for the SEN administrator for the North team when required.

To provide professional and efficient secretarial and administrative support to the Consultant and medical team.

Be the first point of contact and communication for HCT, General Practitioners, consultant colleagues, nursing staff, administrative and other hospital staff, patients, relatives and outside agencies.

To help organise division specific clinics and liaise with outside agencies to achieve this.

You must apply a high degree of confidentiality to all of your work.

To undertake these duties without direct supervision, working within broad procedural guidelines and duties consummate with pay grade .

The role will also include medical secretary responsibilities to one part time consultant.

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.


We run the following hospitals:


  • The Lister Hospital, Stevenage

  • New Queen Elizabeth II (New QEII), Welwyn Garden City

  • Hertford County, Hertford

  • Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.


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