« Home
0

applicants

Sr. Desktop Support Specialist Full Time

at Fisker Inc London in London (Published at 25-09-2023)



About Fisker Inc.



California-based Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passionately driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world’s most sustainable vehicles. To learn more, visit

www.FiskerInc.com
– and enjoy exclusive content across Fisker’s social media channels:

Facebook
,

Instagram
,

Twitter
,

YouTube
and

LinkedIn
. Download the revolutionary new Fisker mobile app from the

App Store
or

Google Play
store.



Job Summary:


The Sr. Desktop Support Specialist is responsible for analyzing requests from various departments, assists in projects, provides event support and is a point of contact for all end-user concerns. The ideal candidate will also be responsible for related peripherals including, but not limited to hardware, software, mobile devices, peripheral and network troubleshooting for all end-user systems!



Duties/Responsibilities:




  • Coordinates with managers and users to identify systems problems; assesses severity of the issues and prioritizes responses as appropriate.



  • Assist staff with day-to-day Windows/OSX devices and Software related issues.



  • Maintain a Ticketing System with up-to-date information on ticket progress.



  • Complete assigned tickets in a timely manner within SLA.



  • Ability to complete complex technical task under pressure.



  • Serve as a contact as a service matter expert on technology, process, and procedures with IT.



  • Performs other related duties as assigned.




Required Skills/Abilities:




  • Excellent verbal and written communication skills.



  • Excellent people skills with a proven ability to collaborate with a team.



  • Excellent analytical and critical thinking skills.



  • Extensive knowledge of computer systems and programming.



  • Excellent organizational skills and diligence.



  • Proficient with Microsoft O365, Intune, Atlassian, Service Now and other IT related software.



  • Proficient with or able to quickly learn systems and software used by the organization.




Education and Experience:




  • Bachelor’s degree in Computer Science or related field required.



  • Three to five years of information systems experience preferred.



  • Strong knowledge of current Windows & Mac OSX operating systems.




Physical Requirements:




  • Prolonged periods sitting at a desk and working on a computer.



  • Must be able to lift up to 15 pounds at times.



  • Must be willing to work overtime if necessary.




#LI-onsite




Viewed: 503 times
« Go back to category
Is this job ad fake? Report it!   
« Home