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IT Service Desk Support Full Time

at Conex Europe London in London (Published at 25-09-2023)




IT Service Desk Analyst - First Line Support - London City - International Law Firm Salary - 28/34k depending on Experience + on call allowance (£350 1 in 7 weeks for 4.00pm to midnight shift Mon – Fri from home and for being on-call that weekend + £30 per ticket at the weekend).


Working pattern: 7 hours per day to commence not earlier than 8.00am and finish no later than 6.00pm. 4.00pm - 12 midnight + weekend on-call shift 1 week in 7. (work from home) Hybrid working 50%: Week in the office + week WFH Experience from Microsoft environment required



  • Excellent troubleshooting skills, with demonstrable general knowledge of hardware, such as laptops, and mobiles.

  • A minimum of six months' IT help desk support experience within a professional services – ideally legal - organisation, although will consider banking, Insurance or an MSP..

  • Experience of core Microsoft Office 2016 products – Word, Excel, PowerPoint and Outlook.

  • General understanding of legal software advantageous.

  • Audio/Video conference knowledge desirable.

  • ITIL Foundation qualification desirable.

Conex Europe Ltd is acting as an Employment Agency in relation to this vacancy



Additional Information



Location: City of London Industry: IT Salary: £28000 - £34000 per annum + + On call Allowance Position Type: Permanent Ref: srvice desk in Lon




Contact Information



Andy Evenden 01708 716880






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