applicants
IT Service Desk Analyst
at St Mary's University London in London (Published at 25-09-2023)
The IT Service Desk works closely with other second line teams and plays a pivotal role in establishing and maintaining excellent relationships with all customers. We are looking for an IT Service Desk Analyst to join our growing team to provide excellent first line IT support to staff and students. This role is the central point of contact for all IT incidents, problems and requests.
We anticipate the successful candidate to have:
- At least 2 years’ experience working in IT services or IT helpdesk environment
- Excellent customer service and communication skills
- Strong team player and yet able to work independently and manage own time and priorities
- Good understanding and knowledge of Active Directory, Office365, Azure, operating systems
- Ability to pick up new skill quickly and motivated to learn new skill
St Mary’s University is committed to equality, diversity, and inclusion (EDI) and welcomes applications from all sections of the community. Learn more about our EDI initiatives and work as a Disability Confident employer . We will consider hybrid/flexible/part-time/job share working arrangements.
Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
Closing Date: 8 October at 23:00
We encourage all interested candidates to submit applications early to avoid disappointment as we reserve the right to close vacancies and interview the candidates prior to the advertised closing date.
Interview Date: TBC
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