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Information Technology Quality Manager
at Health Services Laboratories London in London (Published at 31-03-2025)
This roles function is to ensure overall quality assurance of the IT systems across the business. It is to implement, monitor, and continuously improve the quality management systems specifically for IT needs and to provide assurance on quality outputs from IT systems and projects across the business. It is to oversee these departmental quality activities and systems in accordance with appropriate regulatory and accreditation bodies (e.g. UKAS, MHRA, GXP) This role will also involve a focus on ensuring the quality aspects of in-house software development, which have some different aspects from routine laboratory quality management.
Main Duties: To include, but not be restricted to, the following duties: 1. To implement, maintain and continuously improve, the Quality Management System in the department, for all IT activities and outputs. 2. To implement and maintain the Group Quality Policy as directed.
3. To prepare, implement, and review the IT Quality Manual and quality processes. 4. To ensure identification of quality objectives and indicators, including formulating a plan for achieving these.
5. To measure and monitor quality objectives and indicators. 6. To ensure QA processes and QC plans are implemented and monitored (e.g.
for verification of change, system testing, results issuing monitoring) 7. To ensure risks associated with IT activities and outputs are raised and managed appropriately in accordance with the Group Risk Policy. 8. To be responsible for planning, organising and executing an effective departmental audit schedule.
9. To organise and lead departmental Quality meetings and Annual Management Review. 10.To ensure all departmental staff are trained and competent in all relevant Quality Management processes. 11.To ensure compliance and maintenance of document control system for the department.
Main Duties: To include, but not be restricted to, the following duties: 1. To implement, maintain and continuously improve, the Quality Management System in the department, for all IT activities and outputs. 2. To implement and maintain the Group Quality Policy as directed.
3. To prepare, implement, and review the IT Quality Manual and quality processes. 4. To ensure identification of quality objectives and indicators, including formulating a plan for achieving these.
5. To measure and monitor quality objectives and indicators. 6. To ensure QA processes and QC plans are implemented and monitored (e.g.
for verification of change, system testing, results issuing monitoring) 7. To ensure risks associated with IT activities and outputs are raised and managed appropriately in accordance with the Group Risk Policy. 8. To be responsible for planning, organising and executing an effective departmental audit schedule.
9. To organise and lead departmental Quality meetings and Annual Management Review. 10.To ensure all departmental staff are trained and competent in all relevant Quality Management processes. 11.To ensure compliance and maintenance of document control system for the department.
