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About us

NetworkIQ is an established IT services company known for providing exceptional service to it's customers. The company is ambitious in its outlook and maximises its use of technology to deliver forward thinking, impactful solutions and services to it's customers.

The team comprise individuals who excel in their specialism and thus promotes strong team ethic, working collaboratively with colleagues, customers and other stakeholders.

NetworkIQ provides excellent career development opportunities for the right candidate.

This position is a great opportunity for you to progress from your current role to develop your skills in a dynamic and varied working environment. You will get exposed to current and leading-edge solutions in the Cloud, Infrastructure, Security and Operating Systems environment.

They seek a highly motivated Senior IT Engineer who has experience and is now ready for the challenge to develop and take on more responsibility in a team that provides exceptional development opportunities to the right candidate.

In order to succeed in this role, you must be able to demonstrate a passion for IT, an inquisitive mind and willingness to learn. You must be someone who can demonstrate a competent qualification and solid practical IT experience.

DO NOT APPLY IF YOU CAN'T BE BOTHERED TO WRITE A COVER LETTER

DO NOT APPLY IF YOU DON'T HAVE SOLID NETWORKING EXPERIENCE

Requirements for the role

• Current Cisco CCNP or equivalent certification
• A minimum of 5 years working in an intensive technical support role
• Experience of working on a service desk
• Good understanding of all aspects of Networking principles
• Good understanding of Operating Systems such as Microsoft and Linux
• Highly organised and able to take project ownership to an exceptional standard
• Highly numerate, IT literate with excellent written and verbal communication skills
• Able to use initiative, being committed to the role and highly focused on results
• Ambitious to grow, learn new skills and gain further qualifications

Responsibilities

• Provide technical support for computer networking and operating systems, ensuring optimal performance and security.
• Implement and manage routing protocols and VPN solutions to enhance network connectivity.
• Troubleshoot and resolve network issues, including firewall and WAN configurations.
• Collaborate with team members to maintain cloud infrastructure and support IT operations.
• Document processes and communicate effectively with stakeholders to ensure seamless IT support.

What we offer

• Flexible working environment
• Opportunity to be trained in and work with some of the latest technologies
• Competitive salary package plus incentives that enable increases as you progress
• Great career development opportunity

If you are ambitious enough to take the next step, please apply by sending your CV with a covering letter addressing the essential responsibilities and how you are strongly suited to this position.

Job Type: Full-time

Pay: Up to £40,000.00 per year

Additional pay:

• Performance bonus

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Employee mentoring programme
• Free or subsidised travel
• Free parking
• On-site parking
• Referral programme
• Sick pay
• Work from home

Schedule:

• Day shift
• Flexitime
• Monday to Friday

Ability to commute/relocate:

• London N11 1GN: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• You are within a 1 hr commute of central London

Experience:

• IT support: 5 years (required)

Licence/Certification:

• CCNP certification (required)

Work Location: Hybrid remote in London N11 1GN

Application deadline: 11/01/2025
Reference ID: NIQ-ITSE-MAR25