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We’re London’s largest and fastest 100% full fibre broadband provider, bringing better internet to Londoners since 2013. Unlike most providers, we build, own and operate our dedicated fibre optic network and install it directly into the home, meaning we can deliver a super-fast connection at prices the national providers find hard to beat. We’re a relatively new company to the market, but since establishment:

• We’re the only broadband provider on the market offering residential speeds up to 3,000 Mbps.

• Our network covers over 1.3 million properties in London, which is more than one third of homes in the UK’s capital city.

• We have over 800,000 properties under wayleave agreement and are currently working in partnership with more than 200 of London’s biggest landlords.

• We have freely connected over 600 community spaces in 24 boroughs, giving more Londoners free access to fast, reliable broadband.

We’re proud of our achievements so far, but we are not complacent and definitely not stopping here. To help us get to our future, we’re looking for forward thinkers, people with big ideas, people passionate about technology and most importantly hard working team players to join us and be a part of our growing business.

Job purpose:

Community Fibre is London’s best quality broadband provider – providing the fastest and most reliable broadband technology to over 1.3 million homes and businesses across London and the Southeast. Underpinned with our competitive pricing, it is clear to see why we are the highest-rated broadband provider on Trustpilot with over 50,000 5-star reviews.

This role is an entry role for a marketing graduate in fast-paced, results focused B2C marketing team. You will have the opportunity to develop skills across acquisition, CRM, direct mail, email & SMS, sales support, creative development, print management and campaign reporting.

The successful applicant will be confident, well-organised, a good communicator, enthusiastic and willing to get involved in all campaigns and projects that come our way!

What you’ll be doing:

Acquisition campaigns

You will support the Senior Channel Manager on monthly acquisition campaigns:

• Responsible for managing Monthly BAU marketing activity such as Homemove campaigns, acquisition campaigns including direct mail packs, email and SMS, winback campaigns. This includes creative amendments, data requests and providing insights to improve campaign performance
• Creative approvals – proof reading and fact checking collateral items and circulating to wider stakeholders including Commercial and Marketing Director
• Support brand manager to work with the digital team to set up landing pages to improve conversion from prospect collateral
• Setting up reporting to measure engagement and sales success – tracking across QR codes, phone numbers, short links
• Liaising with Creative Freelancers and Print suppliers on setting up jobs, requesting estimates, checking v budgets and creating POs

Customer campaigns

You will support the Senior Customer Marketing Manager for customer comms and campaigns:

• Creating customer communications collateral, from brief to approval.
• Working with the Senior Customer Communications Manager to deliver increasingly personalised and dynamic collateral.
• Using data insights to deliver a great experience to our customers via the content we share with them.

Projects

You will work with the wider Brand, Channel, Content and CRM (BCCC) team to:

• Support on ad hoc projectS.
• Raise PO’s and support Head of BCCC on invoicing and monthly finance packs.
• Provide cover for Social Media team.
• Support on reporting and provide recommendations.
• Support Head of BCCC on GTM activities for campaign and product launches.

The experience we’re looking for you to bring:

• Excellent communication, creativity and writing skills.
• Analysis, organizational and good time management.
• Ability to work under pressure.
• Strong prioritisation.
• Can-do attitude.
• Passion for marketing and customers.
• Highly proficient in both spoken and written English.

Why join us:

• You get to work with some of the best technology in the market
• Be part of an exciting scale up business where you can bring your ideas, bring your knowledge, we value your contribution
• We all love time off whether that’s going on an exotic holiday or a staycation, you’ll get 25 days holiday to enjoy, increasing by 1 day for each year of service up to 28 days
• Birthday leave, our treat to you
• Keen cyclist, join our cycle to work scheme
• Flexible WFH policy
• Enjoy the perks of Private Health Cover
• You get to work with an amazing bunch of people

What happens next:

You’ve done your bit so sit back and relax, we will review your application and come back to you.

If we think you’re not quite right for the role you have applied for but may be a better fit for another, we’ll definitely let you know.

Want to know more about a career at CFL, check out our careers page:

https://careers.communityfibre.co.uk/

We are an Armed Forces friendly organisation.

We are an equal opportunities employer that values diversity in our team, we welcome applications from all backgrounds.