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Head of IT and Facilities

Full time

Permanent

£71,438

Hybrid working

Are you passionate about making a real difference in your community while developing your career?

If so, this is a rare opportunity to joint our Technology team and use your skills to help us deliver value, quality, and great service delivery.

The Role

As Head of IT and Facilities, you will play a key role in supporting teams across Trivallis to deliver a first-class IT function to our stakeholders.

We want to be an organisation that is easy to do business with, one that puts technology at the centre of how we deliver customer-centric services.

Working closely with colleagues from different departments, you will lead on the development and maintenance of our IT infrastructure, networks and cyber security, support desk and facilities arrangements ensuring we are operating as effective and as safely as possible, helping us drive the business forward using technology as a key enabler.

About You

You will be technically competent and will have extensive experience of developing and delivering IT services and will be familiar with latest technologies and developments in areas such as cyber security. An experienced team manager, and will help drive our performance whist being rooted in our values. You will be able to translate complex technical issues into clear language as you will be able to communicate effectively with stakeholders from across our organisation.

Why Join Trivallis?

We are a community mutual housing association which is owned by our tenants, rooted in our local communities, and working through collaboration and partnership. Joining us means becoming part of a supportive, inclusive, and forward-thinking team. We value our people and are committed to helping you develop your skills and achieve your goals. You will benefit from:

• A generous 30-day annual leave entitlement
• Generous Local Government Pension scheme
• Flexible/Hybrid working, with three days in the office and two days at home
• Healthshield cash back plan for you and your family
• Learning and development programme where we invest in your personal development
• Opportunity to be involved in facilitating the diversity and inclusivity across Trivallis

We support flexible working and job share arrangements and are happy to discuss how we can make this role work for you.

The successful candidate will be subject to a DBS check.

How To Apply

For further details and to apply please click the apply button.

The closing date for receipt of applications is 13th March 2025

If you would like to find out more about this role, please contact Lisa Pinney, Executive Director of Resources, Lisa.Pinney@trivallis.co.uk.

Direct applications from individual candidates are preferred for this job opportunity. We kindly ask recruitment agencies to refrain from contacting us via email or phone. Unsolicited approaches will not be considered or responded to.

We are proud to be a Disability Confident employer, which means we are committed to ensuring fair opportunities for disabled people and providing a supportive workplace. We guarantee an interview to all disabled applicants who meet the minimum required criteria for the role.

We are an equal opportunity employer and welcome applications from people of all backgrounds, abilities, and experiences.

The performance of our organisation is influenced by our people within it. Progressive growth, progressive ideas, progressive culture. Our recipe for success is demanding more of ourselves, stretching and striving to do things that haven’t been done before but that truly improve the lives of our tenants within our communities.

Are you looking for a career where you can make a real difference to the quality of people’s lives and our services? We are one of the largest housing associations in Wales and provide 10,000 homes and a diverse range of services to our residents, their families and communities.

Over recent months we have developed ambitious plans to change and improve how we deliver services. These plans were developed by listening to residents, staff and partners and looking at how new technology can make our services more accessible and responsive to our customers.

If you think you could be as excited as we are about the future, we would be delighted to hear from you. We are looking for highly motivated individuals who have a genuine passion and demonstrable experience of delivering quality services as well as transferable skills gained in the private or public sector.