0
applicants
HCA
at The Confederation, Hillingdon CIC Other in Other (Published at 21-02-2025)
Administrative Duties: Reception & Administrative: Greet, assist, and arrive patients. Schedule appointments and manage the patient booking system - EMIS. Answer phone calls and handle patient enquiries efficiently. Maintain patient records and ensure accurate data entry.
Complete any tasks back to practice Setting up of the clinical rooms at the start and end of the day Provide support and comfort to patients during examinations and procedures. Ensure patient privacy and dignity. Assist clinicians with setting up and preparing for procedures. Safely dispose of clinical waste in accordance with health and safety regulations All clinical rooms have a clinical waste bin Ensure all clinical waste bins are regularly emptied and cleaned Monitor and manage medical supplies and equipment supplies.
Order and replenish stock as needed to ensure clinic operations run smoothly. Conduct regular checks of stock levels and expiry dates. Clinical Duties: As a Healthcare Assistant (HCA), you will play a vital role in supporting a range of clinical services, including Health Checks, ECGs, Phlebotomy, and Warfarin management, with the scope of services expanding as new ones are introduced. This role requires prior experience in providing these types of appointments or a willingness to undertake training to develop the necessary skills.
You will be expected to perform activities typical of HCAs within these services, ensuring high standards of patient care and demonstrating adaptability to evolving clinical demands. This is an excellent opportunity to contribute to a dynamic healthcare environment while supporting essential patient services. Personal/Professional Development: The post-holder will participate in any training program implemented by the Confederation as part of this employment, such training to include: Mandatory training such as basic life support and fire training Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Communication: The post-holder will recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members. Communicate effectively with patients and carers.
Recognise peoples needs for alternative methods of communication and respond accordingly, including use of interpreters. Quality: The post-holder will strive to maintain quality within the Confed, and will: Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance. Work effectively with individuals in other agencies to meet patients needs.
Effectively manage own time, workload, and resources Confidentiality: While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the postholder may have access to confidential information relating to patients and their carers, staff, and other healthcare workers. They may also have access to information relating to the business organisation.
All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Confederation may only be divulged to authorised persons in accordance with the policies and procedures relating to confidentiality and the protection of personal and sensitive data Personal & Professional Development: The post-holder will participate in any training programme implemented by The Confederation as part of this employment, such training to include: Mandatory training such as basic life support and fire training Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Complete any tasks back to practice Setting up of the clinical rooms at the start and end of the day Provide support and comfort to patients during examinations and procedures. Ensure patient privacy and dignity. Assist clinicians with setting up and preparing for procedures. Safely dispose of clinical waste in accordance with health and safety regulations All clinical rooms have a clinical waste bin Ensure all clinical waste bins are regularly emptied and cleaned Monitor and manage medical supplies and equipment supplies.
Order and replenish stock as needed to ensure clinic operations run smoothly. Conduct regular checks of stock levels and expiry dates. Clinical Duties: As a Healthcare Assistant (HCA), you will play a vital role in supporting a range of clinical services, including Health Checks, ECGs, Phlebotomy, and Warfarin management, with the scope of services expanding as new ones are introduced. This role requires prior experience in providing these types of appointments or a willingness to undertake training to develop the necessary skills.
You will be expected to perform activities typical of HCAs within these services, ensuring high standards of patient care and demonstrating adaptability to evolving clinical demands. This is an excellent opportunity to contribute to a dynamic healthcare environment while supporting essential patient services. Personal/Professional Development: The post-holder will participate in any training program implemented by the Confederation as part of this employment, such training to include: Mandatory training such as basic life support and fire training Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Communication: The post-holder will recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members. Communicate effectively with patients and carers.
Recognise peoples needs for alternative methods of communication and respond accordingly, including use of interpreters. Quality: The post-holder will strive to maintain quality within the Confed, and will: Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance. Work effectively with individuals in other agencies to meet patients needs.
Effectively manage own time, workload, and resources Confidentiality: While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the postholder may have access to confidential information relating to patients and their carers, staff, and other healthcare workers. They may also have access to information relating to the business organisation.
All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Confederation may only be divulged to authorised persons in accordance with the policies and procedures relating to confidentiality and the protection of personal and sensitive data Personal & Professional Development: The post-holder will participate in any training programme implemented by The Confederation as part of this employment, such training to include: Mandatory training such as basic life support and fire training Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
