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We are the industry experts delivering actionable maritime insight, data, technology, and analytics trusted by 60,000 professionals across the globe to drive commercial advantage, evaluate risk, and support the efficient and lawful movement of seaborne trade.

Our data is collected only from the most reputable partners and accurate sources, many of which are exclusive to us and our customers.

Our advanced analytics, artificial intelligence, and industry expertise transform our unparalleled data into powerful insight delivered through data and analytics platforms and services, news and commentary, and publications that help professionals in maritime operations, risk, and compliance stay well informed.

Leading seaborne trade through change with data transparency, innovative technology, and human ingenuity.

Role Profile

The Senior Accounts Receivable Executive will report to the Accounts Receivable Manager and will work closely with other members of the Accounts Receivable team. The role covers the end-to-end order to cash process and requires an individual who is comfortable with billing, resolving queries, and credit control.

This role is balanced working model between home and in our London (UK) with an excellent and a wide variety of services and transport links situated nearby.

Key Responsibilities

Invoicing

• Review sales orders and issue invoices to customers.
• Raise credit memos (and subsequent re-bills if required), obtaining approvals from senior personnel in the Sales team in line with policy.
• Raise manual bills as required.
• Liaise with the Tax and Accounting Manager on application of sales taxes on Sales Invoices.
• Manage integration errors between the front-end CRM and the accounting system.
• Oversee uploads of sales invoices onto customer portals to enable payment.

Credit Control and Query Resolution

• Chase outstanding debt on the accounts receivable ledger.
• Liaise directly with customers by email and phone to resolve disputes and queries.
• Monitor the accounts receivable email inbox and answer/action emails.
• Liaise directly with Sales and Sales Operations staff as required to assist with debt collection.
• Apply the suspensions process including issuing suspension warning letters and liaising with Customer Success colleagues to physically suspend accounts.
• Reconcile and review customer accounts on the accounts receivable ledger.
• Assisting with posting and matching cash receipts.

Month-end

• Assist in calculating the month-end bad debt provision.
• Assist in billing reconciliation between NetSuite and Salesforce.

What we are looking for:

Essential

• At least 5 years’ experience in an accounts receivable team (both billings and credit control)
• Experience of the end-to-end order to cash process, i.e. billing, resolving queries and credit control.
• Advanced experience in Microsoft Excel (Pivot tables, Macros, V Look Ups)
• Experience of using NetSuite.
• Experience of using Salesforce.
• Comfortable working with large data sets.
• Assisting with certain month-end duties for example calculating a bad debt provision.
• Takes initiative and thrives on working in a fast-paced environment.
• Strong organisational and time management skills.
• Comfortable working in a multi-currency environment.
• A strong communicator who is comfortable with external and internal stakeholders.

Desirable

• Experience working in a data and business intelligence and/or subscriptions business.
• Experience working in a global business.
• Experience working for a PE backed business

Our Promise to You - Benefits

• 25 Days Holiday rising to 27 after 2 years’ service plus a day off for your birthday.
• Life Assurance for 4 x Salary.
• Company pension scheme: employee contribution of 5% basic salary, matched by an employer contribution of 5%.
• Up to 4 Days Paid Volunteering.
• Healthy Lifestyle Subsidy up to £250.
• Enhanced Family Leave (Maternity, Paternity, Shared Parental Leave).
• Flexible benefits including Private Healthcare Plan and Dental Insurance.

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most, but not all of the skills or experience we're looking for, please go ahead and apply. You could be just what we need!

We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, colour, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.

Please let us know of any adjustments we need to make for you to show us your best self.