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IT Technician

Based at Dame Elizabeth Cadbury School –Woodbrooke Rd, Birmingham, B30 1UL

Full time |37 hours | Monday to Friday

Full time starting salary: £24,347 | Start Date: January 2025

The role:

Matrix Academy Trust is seeking to appoint an IT Technician to provide technical support to the Trust. You will be working for Matrix Academy Trust, based at Dame Elizabeth Cadbury School in Birmingham.

You will provide IT Technical support to all users of information technology within the Trust with the aim of assisting staff and students to work more efficiently by ensuring all technical equipment and software is operating correctly. The post holder will be responsible for logging calls, resolving desktop support queries and implements planned installation and upgrade of information systems as directed.

About you:
The successful candidate will play an important role in ensuring that the school’s IT runs smoothly through excellent organisation and customer service.

Your skills will include:

• Holding a relevant IT qualification or having undertaken a similar role;
• Excellent verbal and written communication skills;
• A friendly, professional and respectful approach which demonstrates support and a

commitment to providing a quality service.

Please see the job description for the exact duties, skills and experience required.

About us:

It is an exciting time to join an expanding and thriving Trust. Our central Head Office supports seven Academies across the West Midlands with over 800 staff employed and 7,000 pupils. We always say ‘if it’s not good enough for our own families it’s not good enough for our pupils’ and we really mean what we say. Every child deserves an exceptional education.

We are committed to fostering a culture that values the health and well-being of all employees at Matrix Academy Trust. We are proud to offer a comprehensive well-being package to all employees, including access to 24/7 online GP, physiotherapy services and counselling services. We also offer all employees annual health checks which includes the flu jab, BMI checks and a general discussion with a qualified Nurse.

Visit https://www.workatmatrix.co.uk/ to download an application form and send to Head of ICT Services mpalmer@matrixacademytrust.co.uk

Application Deadline: 24th January 2025

Please note that suitable candidates will be called for interview and we reserve the right to remove any advertised role early.

Matrix Academy Trust is committed to safeguarding and promoting the welfare of children. All appointments are subject to an enhanced DBS clearance and preemployment checks in accordance with Keeping Children Safe in Education

Job Type: Full-time

Pay: £24,347.00 per year

Benefits:

• Company pension
• Free flu jabs
• On-site parking
• Referral programme
• Sick pay

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Birmingham, B30 1UL: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Application deadline: 24/01/2025