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SERVICE DESK ANALYST – REF 250160

£28,175 p.a.

Runshaw College is one of the most successful colleges in the country, renowned locally and nationally for our outstanding results, friendly and supportive culture and focus on putting the student at the heart of all that we do.

We value our staff and students highly, and invest heavily in their development, support and wellbeing. Situated in Leyland, Lancashire, the College is near the M6, M61 and M65 and within commuting distance of Manchester, Liverpool and the Lake District.

We now have a vacancy for a Service Desk Analyst to join our SDI 4 Star Business Led Service Desk. Winners of Best Service Desk 2022. The role is perfect for someone who is customer-driven, technical and passionate about the latest technology. To be successful in this role, you will need to have knowledge of Windows 11, Office 365 and the ability to learn about our web-based line-of-business tools. You will also have an understanding of IT hardware and the ability to communicate technical terms in a clear and simple way to our users. A qualification in IT Service Management or Service Desk Practice would be an asset.

Closing date for this post is 12 noon, Friday 24th January 2025

For further information and to apply, please visit www.runshaw.ac.uk/work-at-runshaw/current-vacancies and click on Vacancies. Alternatively, email HR@runshaw.ac.uk or call 01772 642004, quoting the vacancy reference number.

Runshaw College is committed to safeguarding and promoting the health, safety and welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We value diversity and welcome applications from all sections of the community, particularly people with protected characteristics.