applicants
Service Desk Engineer
at Bridgend County Borough Council Other in Other (Published at 09-01-2025)
37 hours per week
Bridgend County Borough’s ICT Service Area is committed to providing a customer led information technology service. Our aim is to exhibit continuing improvement in all its activities by concentrating on meeting the business needs of its customers by means of appropriate investment in technology and staff.
Working under the guidance of the Service Desk Analyst you will provide first line support to users across all directorates of the Council including Schools. You will help in the smooth running of the Service Desk function and will need to be customer focused.
You will possess an NVQ Level 3 qualification or equivalent, or the ability to demonstrate competence through experience of working in an ICT Service Desk environment.
For an informal discussion, please contact Paul Jones, Support Team Leader on 01656 642135.
Protecting children, young people or adults at risk is a core responsibility of all council employees.
The council’s Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office.
Closing Date: 15 January 2025
Shortlisting Date: 17 January 2025
Interview Date: 28 January 2025
Benefits to working at Bridgend County Borough Council
Job Description & Person Specification
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