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The Healthcare Support Worker duties required by the Outpatient Department reflect the fundamental skills & some supportive skills detailed in the Healthcare Support Worker Skills Framework.

The Health Care Support Worker will actively participate as a member of the OPD team and will be responsible for contributing towards the smooth and efficient running of the clinics.

The post holder will be responsible for ensuring the department is clean and tidy. The post holder will assist with maintaining ward stocks, keeping storerooms organised and tidy, keep clinical equipment clean and undertake other duties, including some aspects of clinical care as delegated by qualified staff.

We are offering the opportunity for a motivated individual to work in the busy environment of Outpatients based across two separate sites; University Hospital of Wales and University Hospital Llandough. The successful candidate will be expected to work on an ad hoc or rotational basis depending on service needs.

To assist the Registered Practitioner in the provision of patient care under guidance and supervision of the registered practitioner.

The successful applicant will need to be reliable, enthusiastic and a self-motivated individual, preferably with recent hospital experience or experience in a caring background.

The applicant will need to demonstrate an interest within the different specialties. Opportunities also will be given to work within a number of different specialties which currently include General Medicine, Rheumatology, Respiratory, Gynaecology, Infectious Diseases, Gastroenterology, Hepatology, Immunology and Surgery (General, Colorectal, UGI and Vascular ), the list is not exhaustive.

Exposure to such a broad spectrum of specialties offers the opportunity to acquire many new skills and continually develop learning, supported through a combination of bespoke training and practical on-the-job tuition.

Good communication and interpersonal skills, plus the ability to work as part of a team is essential. Knowledge of outpatient work would be useful but training and support will be provided.

Due to increasing demands on the service, occasional evening and or weekend work may be required.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.

Our mission is “Caring for People, Keeping People Well”, and our vision is that every person’s chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population’s health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.

Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.