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Billing Manager - 2 month contract

About Railsr

Railsr is a leading embedded finance experience platform that enables any business to prototype, build and scale financial products. Our vision is to make finance an amazing experience for consumers and companies globally, working alongside brands and fintechs to power innovation. This is an exciting space and Railsr has one of the first digitally-native products in the FinTech platform space.

Following a period of rapid growth, followed by consolidation, Railsr is returning to growth once again and looking to develop our product capabilities and expand our customer base. It’s an exciting time and the potential for any brand to use Railsr to power and deliver their customers’ financial experiences is enormous.

The Opportunity

Railsr is looking for an experienced, analytical, and highly responsible Billing Manager to manage our accounting and billing systems and ensure that our financial transactions are accurate and completed within deadlines.

You will be a part of our finance team and manage day-to-day operations, including processing billing information, calculating statements, checking invoices, and processing payments. You will help Railsr by scrutinising the billing process for any irregularities, tracking debts, analysing payment records, and settling other payment issues on an as-needed basis. You will be reporting to the Director of Accounting and Financial Operations.

The role and your responsibilities

• Oversee the entire billing process, ensuring timely and accurate invoicing for all customers.
• Maintain and/or ensure maintenance of client records related to invoicing and bill payment.
• Review the work of Billing and Credit Specialist to ensure accuracy, resolving inconsistencies as needed.
• Create and provide a prioritised list of clients to be invoiced to team members.
• Locate, or assist in the location of, hard-to-reach clients.
• Draft and distribute weekly reports of invoicing and billing metrics.
• Ensure compliance with company policies, client contracts, and applicable regulations.
• Provide customer support to customers with disputes or inquiries concerning invoices or billing processes.
• Collaborate with sales and customer service teams to ensure smooth communication of billing information and customer account setup.
• Handle complex billing queries, discrepancies, and escalations, ensuring timely resolution.
• Analyse billing data to identify trends and opportunities to optimise cash flow and reduce billing errors.

Skills and Experience

• You have proven work experience as a Billing Manager or similar role and have relevant training and/or certifications as a Billing Manager.
• You are proficient in Microsoft Office and Google Suite, Net Suite or related software.
• You have excellent communication skills (across all media), and possess the ability to ‘get things done in a flexible dynamic organisation.
• You have the ability to act with discretion, tact, and professionalism in all situations.

What we can offer you:

• Purpose - Help make amazing embedded finance experiences accessible to everyone and transform global financial services.
• Career - Build your career in an innovative, adventurous and inclusive environment where everyone has the opportunity to make a difference and develop their skills.
• Reward - Competitive remuneration package with generous benefits and the potential to be rewarded with equity.
• People - Work with talented, passionate and supportive people from all over the world in a flexible, hybrid environment with trust and mutual respect at its heart.

Our Values

The environment at Railsr is fast-paced, exciting, and dynamic, underpinned by a clear set of values that drive a healthy and successful culture.

• Ambition - for our company, colleagues and ourselves and the freedom and expectation to own it.
• Trust - which we give freely and expect in return.
• Curiosity - with our minds open to fresh thinking in the constant pursuit of improvement.
• Customer Obsession - ensuring that everything we do is with the customer in mind, we succeed when they succeed.

If you are eager to join a fast-paced, collaborative and inclusive company and contribute to shaping its future, this is the role for you to make a difference.

Diversity, Inclusion & Belonging

Our global team is amazing, with over 150 colleagues spread across multiple countries and more than 15 languages spoken, we empower them to bring great ideas, drive new plans and help make Railsr a fantastic place to work. We’re proud of how well our diverse mix of people collaborate and are fully committed to continuing to make diversity, equity and inclusion part of everything we do.

Our flat structure encourages open communication, to ensure that all voices, opinions and ideas are heard and considered. At Railsr we’re all striving towards a common goal, and are passionate about creating an inclusive and rewarding working environment where everyone can be their best self.

Railsr is an equal opportunities employer and we actively encourage all applications.

Whilst we strive to ensure our recruitment process is fully accessible to all applicants, please do contact us on jobs@railsr.com if you would like to discuss any specific requirements.