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Overview: About us

IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to make smart decisions, fast.

ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.
The role
To provide an efficient and welcoming front of house reception, acting as the first point of contact for IQUW Group visitors, alongside providing general office support services to ensure efficiency and effectiveness.
This role is full time in our office in London.

Key responsibilities

• Meeting and greeting visitors on behalf of IQUW Group
• Maintaining the relationship with main building reception
• Liaising with Executive Assistants and London based employees to manage guests
• Maintaining a professional reception environment to ensure quality standards are reached
• Maintaining the tidiness of the communal areas during the day
• Managing the post daily and dealing with couriers and delivery companies
• Monitoring stationery levels and employee welfare suppliers

General

• Act as a fire warden for the London offices
• Follow IQUW Group Health & Safety policies and procedures
• Willingness to work out of hours in emergency situations.

Qualifications, skills and experience

• Previous receptionist experience within a busy and demanding office environment is essential.
• Good knowledge of Microsoft Office (Outlook, Excel, Word)
• Strong administration skills
• Flexible approach to working hours.

Desirable behavioural attributes

• An enthusiastic “can-do” attitude with the ability to take on new tasks quickly and efficiently.
• Strong interpersonal & communication skills
• Excellent attention to detail with the ability to organise and plan multiple tasks.
• Willingness to act as a first aider is desirable.

Benefits

• Competitive Benchmarked Salary
• 25 days holiday
• Discretionary bonus scheme
• Employee assistance programme
• Annual holiday buy (up to 3 extra days)
• Salary sacrifice benefits
• Annual benefits reviews
• The option for professional qualifications and study support

Additional Information

• A full job description can be seen here.