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Maternity Support Worker Full Time

at Lancashire Teaching Hospitals NHS Foundation Trust Preston in Preston (Published at 29-11-2024)

Would you like to work in a developing and progressive team, committed to high-quality care, offering choice to women and families, and embracing change within our Maternity Services? ✨

We are looking for an enthusiastic and motivated individual with excellent interpersonal skills , willing to work flexibly within the Maternity Delivery Suite setting .

Your Responsibilities:
Provide personalised care under the guidance of midwives and the delivery suite coordinator ‍ ️.

Assist with:
Personal hygiene & toileting

Continence aids & catheter care

Measuring output & specimen collection

Moving, handling & mobility support

Patient positioning & safety

Monitoring and observing patients

You will also support the productive operation of the birth environment by maintaining a safe, clean, and organized space .

Why Join Us?
If you have a passion for providing high-quality care , come and join our team of like-minded, experienced staff . Contribute to the excellent service we provide for women, babies, and families ‍ ‍ ‍ . We value our staff and prioritize support and job satisfaction ✅.

Provide Personalised Care: Deliver high-quality, tailored care in line with local and national standards .

Professional Representation: Present a positive image of yourself, the team , and the organisation .

Sample Collection: Take patient samples (urine, sputum, faeces, MRSA swabs) for testing or dispatch.

Nutrition Support: Assist patients with nutritional needs ️, following their individual care plans.

Patient Safety: Maintain safety by adhering to health, safety, and security guidelines ✅.

Care Standards: Support high standards of care to enhance patient experience and outcomes.

Equality in Care: Promote equality by respecting and meeting individual needs and choices.

Clean Environment: Contribute to a safe, clean, and productive care environment , meeting hygiene standards.

Effective Communication: Share relevant information with Registered Midwives professionally and promptly.

Continuous Development: Maintain and develop your own skills and competence .

Issue Resolution: Actively address issues and complaints ️ locally, and report outcomes to your line manage

We have 10,000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.

Core Responsibilities & Key Expectations

Building Relationships & Personalised Care

Proactively engage with women and their families to build positive relationships based on respect, empathy, and sensitivity .

Provide high-quality, personalised care in line with local and national standards .

Support the transition to parenthood , offering guidance and reassurance.

Consent & Communication

Gain valid consent before providing care and document it clearly and promptly.

Recognise and report changes in mother or baby’s condition , including concerns raised by women or families, to the midwife in charge.

Communicate effectively with the clinical team , promoting well-being and positive outcomes for mothers and babies.

Clinical Practice & Safety

Ensure clinical practice is safe and appropriate at all times ️, performing relevant clinical skills and acting within your competence.

Maintain a safe, clean, and productive care environment , adhering to hygiene and infection control standards.

Manage and prioritise your workload ⏳, responding appropriately to urgent or emergency situations .

Professional Development & Supervision

Participate in regular supervision and appraisals, actively pursuing learning and development opportunities .

Maintain core and specific competencies as outlined in the HCA Development Pathway ✅.

Take personal responsibility for completing mandatory training .

Team Support & Mentoring

Act as a role model for new staff , providing support, coaching, and mentoring as needed.

Foster a supportive environment by assisting in the training and development of colleagues .

Safeguarding & Confidentiality

Be aware of safeguarding issues and report concerns immediately.

Maintain strict confidentiality , adhering to the Data Protection Act, information governance, and Caldicott Principles.

Health, Safety & Risk Management

Ensure a tidy and safe environment by cleaning equipment, reporting faults, and adhering to health and safety policies.

Report incidents, accidents, or risks promptly ️.

Promoting Equality & Diversity

Foster equality, diversity, and rights by addressing and reporting discriminatory behavior.

Actively promote inclusivity and respect for all individuals .

Service Development & Improvement

Contribute to service development by participating in audits and quality improvement initiatives.

Support Trust values by gathering feedback from patients and families ️ and addressing their concerns.

Professional Conduct & Role Modeling

Maintain a professional image and conduct at all times .

Ensure personal fitness for work and uphold Trust values in every interaction .

This role requires dedication, compassion, and a commitment to delivering exceptional care. Together, we can support women, babies, and families in achieving the best possible outcomes


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