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JOB DESCRIPTION

JOB TITLE IT Manager

ROLE TYPE Permanent

DEPARTMENT IT

REPORTING TO Digital Director

LOCATION Newman Street, W1

SALARY Competitive

COMPANY PROFILE

Orlebar Brown (Chanel group) launched in March 2007 as a more tailored approach to men’s beach and swim shorts. Based on the traditional pattern of a tailored pair of trousers for men, and with their distinctive side fasteners, they are not just a swim short; they are the original and best shorts you can swim in.

Today, our collections are built into broader lifestyles imagined around Beach, Resort, Coast and Sport. We have multiple product releases, including capsules, new categories and services, over the calendar year to maintain excitement, and interest for our customers.

Since 2007, we have built the brand to achieve our stated purpose which is to encourage, excite and inspire everyone to ‘Holiday Better’. This is our purpose and why we get out of bed every morning.

The brand has rapidly gained global recognition and is sold through online, more than 30 O.B. stores, and the best retailers and hoteliers in the world. Our customer is truly international, so whether they are in St Barth’s for Christmas with family, Miami for a wild Spring break, a conference in Dubai with a few days off, tacking a boat off the coast of St Tropez, volunteering to replant mangrove plantations in Puerto Rico, walking along a cliff top in Cornwall, or diving off one into a beautiful blue ocean then O.B. should be there to help you do it better.

Our business is built on relationships with those customers, and we strive to maintain our relationship with them, wherever they might be, and provide world class service, when and where they want. It is also built on finding new customers to the brand by welcoming them to join the ever-growing O.B. community.

THE POSITION

The IT Manager will lead the IT team to support Orlebar Brown's global offices and retail stores, ensuring all users have the necessary equipment, software, and services. This role involves managing IT infrastructure, strategy, budget, and aligning IT with organizational goals.

GENERAL RESPONSIBILITIES

ASSISTING WITH IT STRATEGY AND ROADMAP:

• Align IT strategies with business goals and provide insights for technology investments and innovation.

• Prioritize and plan IT projects, ensuring alignment with business priorities and resources.

• Monitor industry trends for strategic innovation and oversee IT supplier management.

• Develop and execute IT initiatives, regularly assessing and optimizing IT services.

• Define and present objectives for IT services to meet current and future business needs.

• Align with Chanel Tech to optimise our IT offering.

IT INFRASTRUCTURE & SUPPORT MANAGEMENT:

• Oversee new user onboarding and integration with OB systems.

• Manage network stability, security, and internet connectivity.

• Ensure compliance with licensing agreements and mobile device security.

• Review and assess license agreements, costs, and services.

• Maintain infrastructure, licenses, and IT hardware inventory.

• Resolve IT incidents and provide out-of-hours support for store outages.

• Install, maintain, and support networks, operating systems, virtualisation, and security.

• Manage user access and domain registrations in line with quality standards.

LICENSING AND PROCUREMENT:

• Manage licenses.

• Oversee the procurement and maintenance of hardware and services.

COMMUNICATION AND DOCUMENTATION:

• Attend industry events to stay updated on technology advancements and translate them into business benefits.

• Ensure comprehensive documentation of IT setups, configurations, licenses, contracts, and renewal dates.

• Regularly speak at IT drop-in sessions to help business users develop their skills.

• Maintain clear communication with stakeholders on IT issues and improvements.

BUDGET MANAGEMENT:

• Working with the PM, Digital Director and the Finance Team to manage the overall IT budget and ad hoc project budgets, reviewing spending and requirements to ensure cost efficiency.

• Work with Chanel Tech to improve any commercial synergies.

• Forecast for next year’s budget and liaise with Finance and Senior Management where necessary.

VENDOR MANAGEMENT:

• Ensure solutions and vendors align with the company ethos, conducting business ethically and incorporating sustainability where possible.

• Manage relationships between the business and suppliers to ensure cost savings where possible while providing sufficient service.

SECURITY

• Review and monitor all thing’s security across the business with the IT Security team and reporting back to management when issues arise.

• Oversee Chanel Security processes for the organisation and ensure processes are followed thoroughly.

WHAT WE OFFER

• Being part of a diverse working environment of people who we learn from every day.
• The chance to train and develop your skills in a fast-working environment.
• Competitive benefits package –
  • Physical wellbeing: Private medical insurance covering pre-existing medical conditions and ability to add family members, online GP app with 24/7 appointments available within 24 hours and cycle scheme participation for a tax-exempt bike and/or accessories.
  • Financial wellbeing: Pension, and retail discounts across multiple retailers including supermarkets, gyms, days out and 100’s more.
  • Mental Wellbeing: Employee assistance programme
  • Lifestyle: Orlebar Brown and CHANEL product discounts and employee only sales.
  • Employee Recognition: Service award incentives, 1 week office closure in August to practice what we preach (paid leave and separate from the 25 days annual leave plus UK public holidays).

Benefits are eligibility dependant and subject to change at any time.

It’s never just a job at Orlebar Brown. It’s a way of life. We live and breathe our brand values – Tailored, Vibrant and Brave. Our team define who we are and how we get the job done.

At Orlebar Brown, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Orlebar Brown.

Direct applications only. Recruitment agencies – thanks for reading – but we’ve got this one covered!