applicants
Service Desk Team Leader
at Aspire Housing Newcastle in Newcastle (Published at 18-11-2024)
12-month fixed term contract
37 hours per week
We currently have a great opportunity for a Service Desk Team Leader to jour our IT team in a newly created role.
The role will play a critical role in ensuring the smooth day to day operation of the Service Desk. The ideal candidate will have a strong service desk / support background, preferably in a senior or Team Leader capacity. Experience within the social housing sector would be great but is not essential.
If you have exceptional customer service and leaderships skills and a passion for delivering a first-class support service to customers we would love to hear from you!
In return we can offer you:
Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
25 days + bank holidays + 3 concessionary days at Christmas
Comprehensive employee assistance program
A full benefits and discounts platform
Holiday buy, tech and annual saving schemes
2 Volunteer days per year to support the community
Competitive rates of pay
A generous company pension scheme and life insurance up to 3*salary as an active member.
Wellbeing, health drop ins and staysafe provisions to look after you at work.
Option to join the medical health cash plan
Green car scheme
Enhanced maternity and paternity leave
Service related awards
Cycle to work scheme
This post is subject to a satisfactory Basic DBS check.
Closing Date: 27th November 2024
Interview Date: 4th December 2024
INDLOW
Aspire Housing is a leading housing provider, property developer and place shaper based in Newcastle-under-Lyme.
Created in July 2000, we own and manage more than 9,000 homes and support around 19,000 customers across Staffordshire and Cheshire. Our profits are reinvested in new homes, in revitalising communities and in a comprehensive range of innovative support services designed to transform lives.
Putting People First has always been part of our ethos and is central to our purpose to deliver safe, decent homes and excellent housing services through our talented Aspire team.
We do this by embracing our values; by championing the customer, building togetherness, and being professional. Our values reflect what’s most important to our colleagues and customers and are at the heart of Aspire.
More information can be found at www.aspirehousing.co.uk.
Aspire Housing Limited, Kingsley, The Brampton, Newcastle-under-Lyme, Staffordshire, ST5 0QW.
A registered society with the Financial Conduct Authority, registration number 31218R. Registered with the Regulator of Social Housing, L4238.
