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Full Time, Monday - Friday (08:30 ~ 17:00)

We are seeking a skilled and detail-oriented In-House Repair Engineer to join our dynamic team. The successful candidate will be responsible for diagnosing, repairing, and maintaining a variety of IT equipment. This role requires strong technical knowledge, problem-solving abilities, and a passion for delivering exceptional service.

Key Responsibilities

• The inspection, diagnosis, and repair of a wide range of devices including custom built gaming PC’s, Laptops, Tablets and phones.
• Maintain accurate records of repairs, parts used, and maintenance activities.
• Initial contact with customers to troubleshoot faults over the phone and via email.
• Liaising with the admin team closely to ensure the customer is kept up to date throughout the process.
• Assisting other engineers and staff to provide technical support/knowledge.

Skills and Qualifications

• Proven experience in IT equipment repair and maintenance.
• Understanding and knowledge of a variety of devices (laptops, desktops, phones/tablets) would be a significant advantage when applying for the role.
• Excellent troubleshooting and problem-solving skills.
• Strong communication skills and attention to detail.
• Proficiency with relevant software and diagnostic tools.
• Up to date DBS check, this would be carried out when joining the role if not already acquired.

If you would like to apply for this role please send your CV, along with a covering letter to c.gagg@mendit.com.