applicants
Desktop Support Engineer
at CCL Partners Other in Other (Published at 21-10-2024)
Job Overview
We are seeking a skilled Desktop Support Technician to join our dynamic IT team. The ideal candidate will be responsible for providing exceptional technical support to end-users, ensuring that all desktop systems and applications operate smoothly. This role requires a strong understanding of computer hardware, software troubleshooting, and operating systems, as well as the ability to analyse and resolve technical issues efficiently.
Responsibilities
- Provide first-line help desk support for users experiencing technical issues with hardware and software.
- Troubleshoot and resolve problems related to operating systems, applications, and network connectivity.
- Provide customer-focused Desktop Support services across multiple site locations
- Provide IT support for meeting rooms
- Assist in the configuration, installation, and maintenance of computer hardware and peripherals.
- Collaborate with other IT team members to enhance overall system performance and user satisfaction.
Experience
- Windows 10, PC hardware, software and networking.
- G-Suite and MS Office 365 applications for Corporate use
- Mac OS and Apple hardware and applications.
- AV meeting room systems and printers
- Configuring and supporting IOS and Android devices.
- Patching Windows/Mac OS using VMware/SCCM/JAMF
- Experience of working in ITIL environments
If you are passionate about technology and enjoy helping others solve their IT challenges, we encourage you to apply for this opportunity as a Desktop Support Technician!
Job Type: Full-time
Pay: From £25,000.00 per year
Additional pay:
- Bonus scheme
Benefits:
- Company events
- Company pension
- Free parking
- Gym membership
- Private medical insurance
- Work from home
Schedule:
- Weekend availability
Ability to commute/relocate:
- Watford: reliably commute or plan to relocate before starting work (required)
Experience:
- Desktop Support: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: ITT-2210
