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Credit Controller - UK Market
at Specialized Other in Other (Published at 16-10-2024)
Credit Controller - UK Market The credit controller is responsible for coordinating the debts of existing creditors and deciding whether to allow credit to a debtor. The Credit Controller is a critical role and is ultimately responsible for managing all money borrowed or owed to the business. KEY RESPONSIBILITIES AND OUTPUTS
- Maintain strong relationships with all customers to ensure invoices are clear for payment.
- Collection of past due amounts by means of maintaining/implementing Direct Debit, sending e-mails, making calls and sending dunning letters to customers.
- Improve by reducing the overdue and outstanding in your specific regions.
- Review credit hold report and release orders as appropriate.
- Communicate and enforce credit policy to sales and customers.
- Accounts reconciliations from bank statements.
- Review customer account applications, assign credit limits and terms.
- Report risk issues and aged customers to (finance) manager and sales.
- Build and maintain A/R reports.
- Communicating with manager regarding problems, solutions and ideas that may improve the credit department and work cohesively towards achieving departmental and company goals.
- Customer service follow up.
- Follow up in case a collection has been handed over to collection agency.
- Enter new customers in Oracle.
- BS degree in Business Administration or Finance is preferred
- 4+ years credit experience, preferably in wholesale/distribution environment dealing with a large account base.
- English
- Other European languages is advantageous
- Excellent interpersonal skills with the ability to interact proactively with people leaders and employees at all levels of the organization
- Discretion, integrity and open-mindedness critical
- Understanding of collection patterns.
- Strong credit and financial analysis skills.
- Well versed in UK collection laws.
- Advanced Excel skills
- Sales and marketing team
- Country Managers / Market Leaders
- Finance Team Europe
- Retailers
- Credit rating companies