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About The Role

In this role, supported by our Search Manager, you’ll have an exciting opportunity to deliver an engaging content programme for our prospect and customer. You’ll be planning, writing, commissioning, editing and proofreading content making sure your passion for storytelling shines through in line with our brands tone of voice.

Key Responsibilities:

• You’ll develop and manage content calendar, working with colleagues across the business to ensure we’re covering relevant topics and delivering content aligned with our business priorities for both our customers and prospects.
• You’ll be responsible for managing our YouTube channel, our blog platform and our customer magazine.
• You’ll produce and publish content, writing, commissioning, editing and proofreading to support our email marketing programme and our SEO strategy.
• Working with our Search Manager, you’ll ensure all content is optimised with appropriate keywords and SEO best practices to enhance visibility and reach.
• You’ll ensure all content is true to our tone of voice and works for our audience.
• You’ll track content performance, reporting on its success and using the insights to shape future strategies.

About You

We’re looking for a driven self-starter with great attention to detail. You’ll have excellent copywriting skills, strong organisational abilities, and a talent for building relationships across the business. Minimum criteria:

• Proven industry experience in content creation or a similar role.
• Strong writing, editing and proofreading skills.
• Experience in creating content briefs
• Strong project management skills and the ability to manage multiple tasks at the same time.
• The ability to work independently in a fast-paced environment.
• Creativity, attention to detail and excellent communications skills.
• Familiarity, or a desire to learn, with content management systems (CMS)
Knowledge of SEO best practices and passion to learn more.
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About The Company

Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 800,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.

Our values are at the heart of everything we do. They represent ambition, and we look for our people to live and breathe them every day:

• We find solutions
• We drive change
• We care

We operate hybrid working across the organisation where we split our time between working on-site at our offices, and at home, remotely within the UK. We believe hybrid working achieves a good work/life balance for our colleagues, allowing us to connect with each other, collaborate on important work, and perform together to deliver for our customers. It allows us to have the flexibility to work remotely up to 2-days per week whilst also using the great office spaces we have available.

As a Motability Operations team member, you can expect:

• An annual discretionary bonus
• 15% non-contributory pension (9% non-contributory pension during probation period)
• Life assurance at 4 times your basic salary to give you peace of mind that your loved ones will receive some financial help
• Employee Discount Scheme with a huge number of retailers and an app to save on the go
• Discounted Electric/Hybrid Car Salary Sacrifice Scheme
• Access to the Cycle to Work Scheme (we have showers, changing rooms and secure bike sheds on site)

As well as financial benefits, our staff's health and well-being are very important to us, so we also offer:

• 28 days annual leave with option to purchase and sell days
• Funded Private Medical Insurance cover
• Critical illness insurance
• Free access to healthcare apps, such as Peppy, Unmind, Aviva Digital GP
• Funded health screening for over 50s
• 1 day per year to volunteer – Staff can support a local charity or do a sponsored event whilst being paid for it
• Access to Prayer room and quiet spaces whilst working in the office

We also understand that not everyone is the same so offer several voluntary benefits that you can select outside the core package, these include;

• Dental Insurance
• Health and cancer screenings for you and your partner
• Discounted gym memberships
• Charitable giving

At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply. We want to sustain a culture that nurtures, where employees are free to flourish and where they’re rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender.

We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility.

Please note, Motability Operations reserves the right to bring forward the closing date of any of its job vacancies if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we recommend that you apply as soon as possible rather than wait until the published closing date.