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Company Description

MarketAxess is on a journey to digitally transform one of the world’s largest financial markets, enabling the shift from analog, phone-based trading to a fully electronic marketplace. Why does this matter? Because our platform makes trading fixed-income more accessible, ultimately improving transparency, efficiency, and competition in the marketplace. Changing the way an established industry transacts is no easy feat. There will be twists and turns, because no one’s ever done this before. But now, more than 2,000 clients around the world rely on our solutions, and that number is only expected to grow in the years ahead. We know where we’re going. How we get there is up to us. Join us and help Take Us There.

The Role

MarketAxess is looking for a Middle Office and Settlements Associate to join our London team. As a part of our Middle Office and Settlements department, you’ll support post-execution process pertaining to Open Trading and non-disclosed activity.

How You’ll Make an Impact

• Monitor trade flow and ensure post-trade processes are functioning properly including clearing and confirmation of transactions
• Address and resolve pending, unmatched and unallocated trades with brokers and customers prior to settlement date
• Work to effectively resolve discrepancies prior to settlement date
• Monitor SWIFT, RTTM, CTM, OMGEO/ALERT, DTC ID and other industry tools for timely trade comparison
• Address and resolve trade breaks with customers and brokers and make corrections in accordance with established processes and procedures
• Open new accounts to facilitate trade processing
• Gathering and maintaining contact and settlement information for all Counterparties on the platform
• Participate in the testing of system enhancements
• Create and maintain departmental Policy & Procedures
• Liaise with Sales and Dealer Relationship Managers on all client/trading issues
• Collaborate with stakeholders to effectively resolve client issues / escalations

What We’re Looking for

• 2+ years of experience in financial services, preferred
• Account creation and reference data maintenance – specifically SSI’s
• Knowledge of CTM/ALERT
• Proven track record in proactively responding to Counterparty inquiries and requests
• Experience in working with a Global custodial services provider
• Processing of daily trades in MO/BO systems in an accurate and timely basis
• Resolving all trade & settlement breaks (Nostro/Stock/Control reconciliation exceptions)
• Producing and analysing Trading & Settlement data to better understand counterparty settlement trends and be able to report found information to senior management
• Excellent communication skills - written and verbal
• Strong knowledge of MS Excel
• Proficiency with Word & PowerPoint
• Ability to multi-task
• Strong analytical skills and an ability to calmly comprehend and resolve complex problems.
• Ability to work both independently and as a team member

What You Can Expect from Us

• Central Location: based at our city offices near St Paul's.
• Free Food: We provide lunch each day of the week when the employee attends the office via our vendor Feedr as well as breakfast cereals, office snacks and drinks from our free vending machines
• Paid Time Off: 25 days annual leave entitlement plus 2 charity days
• Reward for your service: We offer a two-week bonus holiday after completing each 5 years of service
• Core benefits: Besides competitive standard benefits package we offer private medical (PMI) for family, Cash Plan, health screenings, dental cover, 6X life assurance, critical illness cover, income protection, pension, car leasing (Tusker electronic cars), reimbursement for wellness stipend, interest free season ticket loan and a “Share Incentive” plan
• Tuition Assistance and Professional Training: Benefit from on-demand learning, boot camps, and opportunities to attend conferences

Collaboration and innovation are integral to our success – it's how we got to where we are and how we’ll maintain and grow our competitive advantage. We believe this best happens in an office environment. Employees work in the office 4 days a week. This approach still allows for flexibility depending on the business function you work within but also helps us maintain a collaborative office environment long-term.