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As an Ecolab Field Service Engineer, you will be responsible for the service, installation, breakdown, repair and calibration of a wide range of innovative bio-decontamination equipment, utilised within life sciences, healthcare and pharmaceutical environments.

The quality and care that we put into our products and services saves lives. A key part of this role is delivering a great customer experience; the ideal candidate will demonstrate experience in a customer facing role. Our customers expect great service, and we’re focused on providing exceptional products combined with a world-class level of aftercare.

LOCATION:

You can be located in the West Midlands or surroundings, Birmingham or surroundings to be able to cover the area by car.

TRAVEL:

Availability to travel 5 days out of 5 per week.

What´s in it for you:

You will have the chance to work for an inspirational engineering company making revolutionary products that really can make a difference to people’s lives.

Ecolab has ethical values that apply to everyone, a brand to be proud of and passionate people.

What you will do:

• Carry out planned maintenance and breakdown calls on customer’s equipment, in accordance with company procedures.
• Liaise with the Business Operations Department daily to determine programme of work.
• Prioritise and attend all breakdowns as notified in the most efficient and cost-effective manner, within 48 hours, unless otherwise agreed.
• Carry out all Contract Servicing as arranged with the service scheduler ensuring that the most cost-effective work programme is carried out.
• Follow product service, repair and installation method statements.
• Carry out all installation in accordance with the relevant British and European Standards, following all safety guidelines and instructions issued as agreed with the client.
• Record all information of work carried out electronically or on the appropriate Service Form, ensuring the customer or authorised representative approves the work completed as acceptance that work has been carried out to their satisfaction.
• Forward service report forms to head office daily in accordance with administration procedures, to enable invoices to be raised.
• Prepare and submit accurate weekly details of time worked and expenses incurred in the fulfilment of the work in accordance with company procedures.
• To carry out work anywhere in the UK or abroad as required.
• Act as an Ecolab representative with their customers.

What you will have:

• Full driving licence and valid passport essential.
• You will be able to demonstrate a proven track record in servicing and maintaining electro-mechanical systems and products as well as strong technical diagnostic skills.
• Good communication and organisational skills are essential as is the ability to work autonomously or as part of a team.
• A positive, flexible and results orientated approach
• Be able to work autonomously and demonstrate good decision qualities.
• Good written and verbal communication skills and the ability to interact well with overseas distributors and customers.
• A robust personality, able to handle pressurised situations.
• A “can do” approach with capability to solve complex international problems in real-time.
• A close attention to detail to produce work of a high standard is essential.

Minimum Qualifications:

• Strong background in Engineer electro-mechanical /electronic principals, hydraulics, ideally qualified to HND/HNC level or equivalent.

Preferred Qualifications:

• Experience in the medical industry and Clean Rooms.

About Bioquell

Bioquell is an Ecolab company, is a world leader in providing high-tech bio-decontamination equipment and services within healthcare, life sciences and military environments. Our unique low temperature, residue-free hydrogen peroxide vaporization (HPV) technology has been proven to provide rapid, repeatable, safe and reliable eradication of microbiological pathogens from rooms and other interior spaces.

Our Commitment to Diversity and Inclusion

At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, colour, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.

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Our Commitment to Diversity and Inclusion

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.