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Our client is currently looking for a talented and strategic Director of E-Commerce & Marketing, to join their team based out of their head offices in West London. As a scaling retail brand, they’ve enjoyed great success recently and you’ll be able to play a key role in shaping the future of their ecommerce division, driving omnichannel excellence. The role will come with a competitive base salary, private health care, company car or £10K cash equivalent, family partnership scheme, and bonuses that could equate to 20% of base salary. You’ll also have an opportunity to work for a business who have been recognised as a world class company to work for. Due to the nature of the post this is a head office biased role, so we would need somebody who is happy with either five days per week from the offices, or possibly a 4 day office, 1 day from home split.

Director of E-Commerce – Responsibilities

• Driving and implementing a comprehensive e-commerce strategy that aligns with growth plans

• Identifying market trends, competitor activities, and customer preferences to optimise the online platform

• Building and leading a high-performing e-commerce team, providing strategic direction and mentorship

• Utilising analytics to track KPIs and provide regular reports to the board

• Collaborating with marketing and agency teams to optimise conversion rates and CX

• Ensuring SEO markers are hit to ensure traffic flows to the website

• Tracking and demonstrating the value of online in generating leads and driving store footfall

• Overseeing the user experience designing and implementing strategies to enhance website usability and discoverability.

Director of E-Commerce – Required Skills

• Proven track record in scaling e-commerce operations with a deep understanding of omnichannel retailing, e-commerce technologies and digital marketing.

• Adaptable, customer-first leader who thrives in fast-paced environments and fosters a collaborative culture.

• A good understanding of omni-channel, including ‘bricks & mortar’ retail.

• Highly growth-focused with an understanding of the commercials across the business.

• Proven experience in tracking leads and customer touchpoints throughout their journey.

• Experience of working with brands that have multiple stores across the UK.

• Familiarity with emerging trends and technologies in the e-commerce landscape.

• Experience in website management and functionality.

• SFCC (PWA kit) platform or other composable, headless storefront knowledge would be advantageous.

• Analytical mindset with the ability to interpret data to influence strategic decisions.

The autonomy and accountability of this position will enable ambitious candidates to help deliver on the significant growth goals of the business.

If you feel you have the right level of experience and skill fit for this exciting role, then we would love to hear from you. Click “apply” today to find out more.