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Student Engagement Administrator Full Time

at University of the Arts London Other in Other (Published at 08-10-2024)


The opportunity

University of the Arts London (UAL) has an exciting opportunity for a customer-focused administrator to support the delivery of our Study Abroad and Preparation Programmes (SAPP).

As part of our Academic Enterprise (AE), SAPP offers specialist education courses for the international market, including pre-degree courses and study abroad opportunities.

As a Student Engagement Administrator, you will be responsible for administering the programmes attended by SAPP students. This will involve:

Administering the SAPP application and enrolment process, providing advice, guidance and encouragement
Supporting marketing and conversion activities to increase enrolment
Assisting with the organisation of events
Liaising with students, course tutors and other key College/University contacts
Providing ad-hoc project and administrative support to the SAPP Senior Management Team during key periods

You will have a primary area of responsibility for either Study Abroad or English language courses, but you must be able to work on all areas of AE International.

About you

We are looking for a hard-working individual with a strong customer focus, who possesses previous experience of administrating projects and delivering student advice within an academic environment. Experience of international education (or experience of work within this field) is essential.

Educated to degree level (or with relevant professional experience), you will possess strong IT skills, including a high-level of competency in MS Office.

You will be capable of working independently and without direct supervision, using your problem-solving skills to find innovative solutions to new or unique problems. You will also possess excellent organisational, communication and interpersonal skills.

We are UAL

University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities – UAL Short Courses Ltd, and UAL Arts Temps Ltd.

We’re made up of all types of people, coming together in London, the world’s creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity.

We are ranked highly across the board. We are ranked first for specialist art and design, second in the world for Art and Design in the 2023 QS World University Rankings (for the fifth year in a row), ranked fifth in sustainability and two of our colleges were rated in the top three fashion schools in the world.

Our culture

We have become one of the world’s most international Universities, welcoming over 22,000 students and 6,000 staff from 130 countries. And, as a global university, staff and students learn from different cultures and perspectives, which leads to new conversations and innovative work. At our very core, everything we do seeks to challenge the status quo by driving social purpose and standing up for what matters.

We welcome applicants from all backgrounds including those who may feel underrepresented in the workforce due to their socioeconomic circumstances such as those from Black, Asian and Minority Ethnic (B.A.M.E.) backgrounds. We aim to be a university where everyone can be themselves and are supported to reach their full potential.

With our commitment to inclusion and diversity, we are proud to be a Race Equality Charter (REC) member to help us reduce barriers that negatively impacts B.A.M.E. staff, a Stonewall Diversity Champion to ensure all LGBTQ+ people are valued at work, a Disability Confident Scheme Committed employer and member of the Business Disability Forum which help us to improve the lives of disabled people in the workplace.

Candidates are advised to submit applications early.

Vacancy Id: 11266

College / Service: Academic

Location: Hybrid – UAL High Holborn/Home

Salary: £33,524.00 - £40,242.00 per annum

Contract: Permanent

Term: Full time – 35 hours per week
by: 16 October 2024 at 23:55

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