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applicants
IT Specialist
at Levy Professionals London in London (Published at 07-10-2024)
IT Specialist:
- Respond to and resolve IT support tickets in a timely manner, providing hands-on technical assistance for hardware, software, and network issues.
- Troubleshoot connectivity, hardware, and software issues both remotely and on-site, delivering high-quality customer service to internal teams.
- Monitor and maintain IT assets, performing routine checks, updates, and preventive maintenance to ensure system stability and performance.
- Collaborate with IT teams to escalate complex issues and participate in developing solutions that improve user experience and efficiency.
- Provide end-user training and support, ensuring staff can effectively use company systems, applications, and tools.
