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We are seeking an enthusiastic, motivated and hard-working team member to join our Business Operations Team within Innovation, Research and Life Science Strategy (IRLSS).

The postholder will provide an effective and efficient business support service to our Accelerated Access Collaborative Team and will be an active part of our Business Operation Team.

You will be expected to carry out duties in such a way to make a direct and positive contribution to the organisation of work and to assist the team to maximise the most effective use of their time.

This is a busy and varied role where no two days are the same. You will get immense job satisfaction with opportunities for continuing development, training and career progression.

Please note this job vacancy is based in either Wellington Place, Leeds LS1 4AP or Wellington House, London SE1 8UG.

Assist in managing queries received in the shared mailbox, redirecting and ensuring the issue of timely responses and developing a set of frequently asked questions and answers.
Assist the planning and organisation of business support, including scheduling and supporting meetings, action taking, creating agendas & presentations, circulating and overseeing the completion of actions and updating central logs with progress status.
Supporting programme reporting including managing the completion of, and consolidating, team updates, managing information returns and undertaking analysis to meet reporting update requests.
Supporting the management and engagement of events (virtual & face-to-face).
Supporting the management of programme materials including ensuring effective records management, uploading materials to online sharing platforms and maintenance of these materials/platforms, registration of new users to sharing platforms, effective maintenance and updating of collaboration network areas.
Sourcing of goods and services required by the team including through Purchase Order and invoice processing in accordance with NHS England Standing Financial Instructions.
Working collaboratively with peers to provide an effective support function.
Provide Business Support within our Private Office function
Travel & accommodation bookings
Participate in and, where appropriate, lead on discrete projects.
Supporting effective communication & stakeholder management.

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.

Making the NHS a great place to work, where our people can make a difference and achieve their potential.

Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care

Optimising the use of digital technology, research, and innovation

Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on the Government website .

The post holder is a key member of the team whose overarching goal is to enable, promote and support the effective use of data, information, knowledge and technology to improve, inform and support a portfolio of projects, operational services, and initiatives.

Planning & Organising:
Organise and manage documentation for meetings and events, including preparation of agendas and minutes of meetings, tracking actions and timeframes as appropriate.
Organise and produce reports, papers, presentations and other similar documentation in accordance with organisational timeframes.
Daily planning of shared inbox ensuring requests are filtered and prioritised
Support the management of activities, gathering information, updating documentation and undertaking enquiries as necessary for the activities lead.
Support team members in the Private Office to understand their individual priorities and work requirements.

Service Improvement

Assist with the setting up and management of effective business processes to facilitate the smooth running of the private office.
Develop and implement robust work processes, Standard Operating Procedures (SOPs) and systems to ensure timely delivery against deadlines.
Support the team on the timely capture of lessons learnt.
Contribute to effective information management within the team.
Flexible approach to work in line with the needs of the business.

Analysis and Judgement

Act as a contact point for teams, dealing with and responding effectively to complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously.
Handle significant quantities of confidential and sensitive information on behalf of the Senior Managers, always ensuring the appropriate degree of confidentially and discretion is adopted at all times.
Work with all team members in the collection and analysis of information for performance reporting on relevant team projects.

Communication

Ensure appropriate and timely responses to all relevant correspondence.
Draft routine responses and ensure that all correspondence is accurate and delivered in a timely manner.

Act as a key member of the team to support effective communication and stakeholder management both internally and externally.

Operate in a highly political and sensitive environment.