applicant
IT Support - Junior
at Zell-Em Group Other in Other (Published at 16-09-2024)
Job Title: IT Support - Junior
Seeking an IT enthusiast, who is looking for to start a career in the IT Industry.
Responsibilities:
- Provide 1st Line technical support and troubleshooting for hardware (PC / Printer), software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Set up and manage user accounts and access permissions
- Respond to user inquiries and provide timely resolution of technical issues
- Collaborate with team members to identify and implement IT solutions
- Conduct regular system maintenance and updates
- Ensure data security and backup procedures are followed
- Assist in the implementation of IT policies and procedures
Requirements:
- Aptitude for IT
- Strong desire to learn computer systems, networks, and software applications
- Familiarity with Windows and/or Mac operating systems
- Good problem-solving skills with the ability to diagnose and resolve technical issues
- Good communication skills, both verbal and written
Note: Additional qualifications may be required depending on the specific needs of the organization.
Job Types: Full-time, Permanent
Job Type: Full-time
Pay: £18,750.00-£20,750.00 per year
Additional pay:
- Bonus scheme
Benefits:
- Canteen
- Employee discount
- Free parking
Schedule:
- Holidays
- Monday to Friday
Education:
- GCSE or equivalent (preferred)
Experience:
- Technical support: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
Reference ID: ITJ290124
